Category: | Auto Parts Store |
Address: | 2019 West St, Annapolis, MD 21401, USA |
Phone: | +1 410-224-2919 |
Site: | stores.advanceautoparts.com |
Rating: | 4.3 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
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Jaime Wishard
YAY! A car parts place thats actually fun and has good staff! For me, the staff are always helpful at this location. By MD law, they are not permitted to perform certain tasks on your vehicle so dont be offended if they cant help with something in particular... they are just not allowed to do certain things in the parking lot by law. They do what they can and give great advice. They will help you to your vehicle with your purchases and will help perform things on your vehicle-- whatever they are able to do by law. Obviously its not required but I always give a few dollars depending on what they helped me with on my car just as a thank-you.They dont get paid to help work on my car so I show my appreciation with a small tip. I asked and they are not paid commission, yet they get acknowledged and good reviews when they reach sales goals so always go to your favorite counter/salesperson! But fyi, they do only get an hourly rate for income, no commissions. I think the staff are well trained and it shows. I havent yet had a bad experience shopping at this location (West street in Annapolis) and I will continue to get my car parts here! Also, sign up on their website! Im constantly getting emails with coupons for 10%, 20%, even 30% off my purchases and they usually have an online code too in case you like to shop online! I seriously cant even write enough good commenst about the staff at this location and the prices at AA! Ask for Justin... hes my favorite counter/salesperson! He seems shy but hes very helpful and knowledgeable. He said he used to be a mechanic so he probably knows what hes talking about! Good luck with your shopping experience here... hope my review was informative. :)
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A Private User
They advertise free testing of electrical system all over their website and in print and TV. However, they told me at the counter that they will only test what you bring it in the store. So, to test the alternator Id have to remove it from the car and bring it in the store. Also, every time Ive been in this store, they are understaffed at the counter and grumpy.
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rodrigo alarcon
I love advance auto parts in annapolis but I recently had an incident with one of the employees named Jeff it was very nasty and rude and I got to the point that he wanted to fight me in the store and took his shirt off I spoke to the manager and she act like nothing happened very poor customer service
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FKP
Dumbfounded by how much information the guy knew about my Integra and Hondas. After recommending Seafoam, he came out and showed me exactly how to use it. Looking forward to enjoying a much better running car. Thanks!
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Kathy Ginevan
Best experience I have ever had with an employee at an auto store. So much that I tipped her and bought the battery I did not intend to buy.
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James Jackson
The place to go if you need some common parts or feel like "pimping" your ride. The place gets fairly busy sometimes.
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Bill L
They almost always have what I need and the staff is very helpful and knowledgeable
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Eddy Cervantes
Excelente servicio
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Lydia Nderitu
No longer offers the check engine light service.
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Manuel Vázquez
Personnel was very knowledgeable and courteous.
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Charles Dickson
Kevin is very knowledgeable and helpful!
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Andrew Sailes
Quick and friendly service
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Eduardo Vazquez
Poor customer service
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Cotter Polt
Great employees.
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Kevin Reeder
Always helpful
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Joshua C
Helpful staff
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hassan rawash
Good Service
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Chris Harker
Great parts
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John Davis
Nice