Category: | Car Dealer |
Address: | 3201 Park Ave, Paducah, KY 42001, USA |
Phone: | +1 270-444-6632 |
Site: | watermarkhonda.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8:30AM–5PM Closed |
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Tom Edmonds
Theses guys walk the walk. My son and I drove up from Atlanta to buy a used SUV here, exactly what my son was looking for. We got it checked out at an independent garage and learned there was a problem with the four-wheel drive. Our salesperson Corey and the manager Danny insisted on fixing it, and then they delivered the truck to us in Atlanta the next week at no cost to us. Believe it or not! Then a short-time later, the 4WD starts acting up again. Now, we did have to drive 6 hours to bring it to them, but thats on us since we chose to buy from an out-of-state dealer. They made the costly repair, and then they apologized for the hassle. Things frequently dont work out right. You learn a lot about people and a company from how they respond to a difficult problem. I have nothing but good things to say about the folks at Bluegrass Honda, and my son and I are glad we drove up to buy from them!
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Wesley Morehead
I just bought my 4th car from Watermark. Whether I was buying a $4000 car for my daughter or niece, or a slightly used car for myself, I have been treated the same. 1.) I have never been pressured to take the next step or felt trapped into something. I have the power when I buy here. 2.) I have never been ignored by any of the sales staff or service help. Class act all around. 3.) I understand a business has to make money, but they went over, above, and beyond any expectations that I have. I hate to car shop. But I enjoy the folks here. Thanks for the assistance with our new ride!
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Ben Yorke
I had a very positive experience with these folks when I bought a used Mazda3 from them back in 2014. We did the price negotiating over email, I had it checked by a local mechanic, paid them, and left. It was as painless as car buying gets. They even texted me several times over the weeks following the purchase to make sure I was pleased with the car and the experience. I have been very pleased the vehicle ever since. I live in St. Louis, but will definitely hit these folks up when I start vehicle shopping for my fiance. Keep up the good work!
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Angie Norwood
Sold my daughter a lemon!! After having the car a couple of weeks, car is dying going down the road!! This car carries my daughter and 2 year old grandson. Apparently ther service center needs some education!! We will take this car an pay to get it fix, so my grand kid and daughter doesnt get stranded!! But I guarentee I am sending a copy of what we had to pay to my lawyer and contacting the better business burea!! Do not purchase any car new or used from watermark Honda!! They take advantage of there customers, specially when it is women!!!
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Kimberly Parker
Great customer service! Thank you Kyle (Salesman) and Team for answering any and all of our questions! My Husband and I look forward to doing business with you in the future! You all made the car-buying experience easier and less stressful. I can tell this company truly cares about their customers, finding their customers a reliable vehicle they love, and getting them taken care of quickly. I love my new Honda Accord so far! Thank you!!
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Shauna Huber
We bought my mom a used car from here and we live 2 hours away and we have had nothing but problems with this car (nobodys fault) and they have went out of their way above and beyond to get this car fixed for her!!! Not once but twice now! Brought her a brand new loaner car to drive both times they had in the shop trying to get it fixed!! Thanks for being so decent to my mother!! It means a lot!
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Timothy Tucker
The car, after 14-months, is still like new and still very beautiful. I use my BMW for Lyft and everyone loves it. Nashville, TN is aware of our special friends at Watermark Honda, BMW. Great cars with all around best prices. Just stop in and see Joe Yamada. Youll be rolling in style in time
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Seth Jaco
Recently purchased a used vehicle from them and they are amazing. They worked with me on the payments and I was able to get the vehicle I needed at the monthly price I could afford. The staff is a great group of people who know how to take care of their customers. Highly recommended!
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Ira Bergman
Travelled all the way from S. Florida for my BMW and could not be more pleased with the whole experience. Got the car that I wanted at a great price and everything was as promised. Aimee was a pleasure to deal with, as was everyone at Watermark. I highly recommend this dealership.
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Naccasa Bobi
Great people to deal with. I bought a car from them 3 months ago and was very pleased. My daughter hit a deer and totaled her car, so I took her back to them to buy a Honda. She picked it up today is thrilled with the car, the service and the deal. Miss Bonnie
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Samantha Hadley
Just bought a car yesterday, and they were a breeze to work with. I traveled 2 hours to buy from this lot because I found a car online I was in love with, and I will definitely travel again to work with them! Highly recommend!
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Terry Helm
bought a used 07 vette. great deal and good service. had a little trouble getting the title but when i got upset they worked hard to make it right. love the car and will look to them when i need another car.
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Rhonda Irvin
Have traded with bluegrass Honda for 5 yrs this is my 3rd Honda Love this place of business. Especially Joe and Zack who go over and beyond their duties for a satisfied customer U are great guys !!!!
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Justin Newton
Not fond of the salesman I worked with, I knew more about the car then he did. Service is great but they are not open on the weekends and generally have a 2 week wait to get in.
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Chris LaFever
While I had trouble with one of the service coordinators in the past overall, this dealer presents as a pretty good place, though not the best Honda dealer Ive ever been in.
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A Private User
Just bought a honda certified odyssey 3 weeks ago something is going wrong and they wanted to charge me 85 dollars for a diagnostic fee
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Aaron Clark
No high pressure sales here. They will definitely work with you and not surprise you with any hidden fees or tactics.
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Dale Elwood
I was traveling from St Louis to Atlanta. They did everything they could to get me on the road again. Excellent
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Nick Miller
Very friendly staff and a good selection of cars to choose from! Wish the parking lot was a bit bigger.
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Darrell Dixon
Everyone from sales to service treats you the way you want to be treated.
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Dani Cox
Friendly enough staff. Not the easiest to deal with.
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Sherry Gordon
Easy to do business with.
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Emmy Zarlenga
Great sales people!
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Donetta Casey
Great service
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James Edmonson
Love it