Category: | Warehouse club |
Address: | 9700 E Kellogg Ave, Wichita, KS 67207, USA |
Phone: | +1 316-226-7142 |
Site: | costco.com |
Rating: | 4.6 |
Working: | 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 9:30AM–6PM 10AM–6PM |
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Ja M
The one star is for Costco optical only. I purchased the most expensive high index progressive lenses available and a frame by Karl Lagerfeld. The paint on the frames began to chip off after 3 months. I wanted to exchange the frames because they are so cheap and so poorly made, the worst quality Ive ever owned. I couldnt tell that when I purchased them, I simply chose a frame I liked. I was told by Mary, the department manager, that I was mistreating the frames and she would only replace them once, they are high quality frames. Of course the new frames are just as poorly made and despite being extremely careful and treating them like a fragile antique, the paint is chipping off. Well, I wasnt and am not now mistreating them. I have worn eyeglases for over 45 years, they are either on my face, in the eyeglass case, or on my nightstand. I have worn painted metal frames almost exclusivley and have never had the paint chip off, ever. These are faulty frames and Costco will not back me up. I have had a Costco memberhsip for years, even in Wichita before a store was announced so I could order through the website. I have never, in all the years Ive been a customer, returned a used item. Think twice before using Costco optical, if you have a quality problem with your glasses they will not honor the famous costco warranty. Overall grade, F
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Jen Voss
My family got a membership to Costco when they came to town and cancelled our Sams membership. There are some things I like more at one place and other things I like better at the other. I love that Costco isnt located so far north, as we live on the south side of town. Their rotisserie chickens at large and extremely affordable, making meal planning easy. Costco has a lot of organic food, which is good if you shop organic, but as I do not, it makes things unnecessarily expensive. The workers are extremely pleasant and more than willing to help out. Gas is almost always the cheapest place in town always. They have adorable and affordable kids clothes and I love their book selection. Overall, its a great store and I believe that you get your moneys worth in buying a membership.
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Jay Harter
I have been a member for a couple of months now and I really see the value. I waned to edit my first review of 2 stars to 4 stars. The employees have been friendly, fantastic and genuinely pleased to give pretty decent service for a bulk, wholesale club. They have fast check outs too. Here was my original review: Looking forward to the value of club warehouse shopping. Watch out! They will "hard sale" you on the Gold Membership. Im sure it has value but I wanted the cheaper membership until I know if the membership even makes sense in the first place. You can upgrade or downgrade membership anytime as was explained by the aggressive sales person. I dont appreciate telling the salesperson NO several times before I threatened to walk out. Annoying and aggravating for this new member.
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Brad Jones
I love going to Costco (samples are dangerous though). I think most people like going as well. I like how they take the work out of decision making by typically offering one item for a need. Its usually a product that suits the quality I desire which makes things easy compared to a grocery store where there may be twenty different kinds of mustard, for example, Costco might have two and they are both good. I know this is probably done for many reasons on purpose but its a win-win when this is what you want. On other items that Im very particular, want to be choosy, dont need to buy in bulk, or cant finish before they spoil Ill go to a grocery store. Excluding paper products, I found that they offer the brands and quality level that I prefer over Sams.
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Debbie Binford
Please correct your store hours to show on Saturdays you close at 6pm. It is prominently displayed under the Wichita Costo store hours search in two places as closing at 7:00pm on Saturdays. It is displayed as 9:30--6:00pm in another. When I called the store to verify, the recording said it closes at 6:00pm on Saturdays. Would be helpful if the websites all had the correct information for those of us that drive over an hour just to find it closed before website time. Just sayin... : ) By the way, I love shopping at Costco!
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Brandon Widner
Costco is by far the best store of all time. With a wide variety of products, from groceries to furniture to clothes, Costco will give you quality products for a reasonable price. Not only do they have impeccable prices on products, but also have some of the lowest prices on gasoline. They also have a vary reliable and trustworthy auto department, one that wont short change you. And if there happens to be any concerns or complaints, their customer service is always available and willing to assist with anything that is needed.
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Michelle K
we have been costco member for 20+ years, we loved the variety and quality since we joined it in California. We moved to Columbia, SC 6 years ago, we missed it so much cuz there is no Costco in Columbia. Now we are thrilled Costco opened its door in Wichita the month we moved here!!! To respond an earlier review, Costco carries a lot more healthy/organic choices than Sams, the samples are much better, the service is better too, I know the comparison because I was a member of Sams when we lived in SC and there is no Costco.
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kansana sopha
I enjoy shopping here I am a black card member. But what annoyed me was a terrible customer service from a work name Jessica. I stood in front of her waiting patiently to ask her a question and instead of saying Ill be with you in a second or no register is not open. She walks off and stares at me at another register. I was standing in front of her for a good awkward 3mins in silence and I kept trying to make eye contact. I will tell people about this and not to let that B* name Jessica help you because she wont.
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Cal Gilbertson
Missed an item in my cart today took them 5 minutes to get somebody to check me back out so I could leave their store I should have left anyway and tried to buy just leaving the one product they chose to make sure I bought it doubt that Ill be back. Im changing my review the day after this incident a representative from Costco came to our Bakery in Whitewater Kansas on their time and tried to make the problem problem okay not many companies out there would do what they did great job Costco
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Michael Thompson
This place is great. I would recommend eating lunch first. You can feed the family for about $10. Hotdog combo and a drink for $1.50. They sell everything from food to furniture. The prices are incredible and the selection is wide and varied. The only down side is that I always spend more than anticipate due to all of the awesome stuff they have. We recently bought our new flat screen TV there. Great deal on a great TV. I think you can use Google express their now as well.
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J. W.
Amazing deals and prices for buying in bulk. Go on a Saturday and start at the liquor store for free shot samples! They put new shots out on the hour, so if you go at about 45 min after the hour, youll get to take a couple shots of one liquor, then at the top of the new hour they will put out some new shot samples and you can try those too. Once your feeling good, head inside and snack on the free samples, and get your shopping done! Great way to go shopping!