Forever 21

Category:	Clothing Store
Address:	101 Jordan Creek Pkwy, West Des Moines, IA 50266, USA
Phone:	+1 515-440-4701
Site:	forever21.com
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 55

Reviews 14

Essence Ubochi

Hello, In store customer service is fine, but online is a NIGHTMARE. I originally purchased an online forever21 order on Jan 12th and no one processed it for 15 days. I had to call and thats when it got processed! By that time, two of my items became out of stock. Not to mention, your customer reps kept hanging up on me and not giving me a solution to the problem. Never shopping at your establishment again, EVER!!!!!!!!!!

Robin Lynne

the store is ok, but their online service is ridiculous! I made 2 phone calls to CS only to be told to wait 24/48 hours for a prepaid return label, my package came with a hole in the inner wrapping, the snow and rain got into the coat I ordered that was 10 days ago! still no email and 2 phone calls to CS.! never again!

Crissy Dindler

I love this store! Awesome prices for clothes and jewelry... I just wish this one was bigger so we could get plus sizes and mens. Everyone Ive talked to here has been friendly and helpful. It gets CRAZY on the weekends though! I think Sunday mornings and weekdays are the best times to go.

Pooja Singh

One of my favorite place for shopping dresses and sandle I love this place... all the time you will get here huge sale. Discounted clothes and shoes. $5 to $50 you will get all varieties of dress shorts, shirt, jeans, and shoes. Love love love it.

Tyler Carter

After spending a week waiting in line I was fired from my job and couldnt afford to pay the rent. But I guess it was worth it for the designer clothes. Idk the guy I live with behind the dumpster thinks so.

Lauren Anderson

Horrible swimsuit quality! Bottoms are final sale and nothing on the order indicates final sale. Customer service is equally as horrible. Dont order swimsuits from them!

Amaya Brooks

Cute clothes! But Employees are so rude! I tried on a couple of clothes in the dressing room and went back to try more and the girl employee was rude for no reason

Nancy Jacobo

Some of the employees are rude. Its always really messy there, things are always hard to find especially since nothing is organized. Thats why I just order online.

Pearl Medick

I love this store!! The workers are so nice, and extremely helpful!!! They have really nice stuff and extremely good prices!! Go there (you can thank me later)

Casey Jones

I love going to this mall, I always have an amazing time. Forever 21 has always done me justice and hope it does the same for you! :)

Mackenzie Carpe

Adorable and high fashion at a steal of a price. Love the jewelery selection.

Groovy M

Decent clothes decent quality decent price

Jeff Mathias

Huge expansion!

Hailey Bieghler