Starbucks
| Category: | Coffee Shop |
| Address: | 4503 Fleur Dr, Des Moines, IA 50321, USA |
| Phone: | +1 515-953-5586 |
| Site: | starbucks.com |
| Rating: | 4 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5:30AM–9PM |
Location
Photos 80
Reviews 65
DA
Dan M
Always out of sandwiches at lunch. Literally have told me 4 of 5 times they are out. One time said they were out then when i pulled up to the window they said, oh we found some. Today I thought I would try one last time, I ordered the turkey panini, they said ok please pull ahead. I wait, 5 minutes later they say ,oh we are out. Sorry. They already took my money! They offer the Italian and I feel obligated to take it because I needed to get back to work. I ask if theres a price difference, they say oh its about the same.. Clearly poor management. I will never be back to this location.
KA
Kass Bessert
This is my wildcard Starbucks; usually theyre absolutely delightful, sometimes super disappointing. The coffee is your standard solid Starbucks ingredients, barista knowledge and service. However, Im currently looking at a pretty rough and watery attempt at oatmeal (measurements have to be way off or something), which Ive never seen at a Starbucks, and very occasionally Ill get beverages that are half foam (literally). Wildcarded.
A
A Private User
Almost every time I order a drink from this location, I am either stuck waiting forever or worse - my order is wrong. Today I ordered a tall Carmel Brûlée latte with skim milk.... But instead I received an eggnog latte. The eggnog latte was 1 of 3 drinks, meaning another customer was presumably given the wrong drink too! And to top it off, this is the 4th time in a row I have recieved the wrong drink from this location. Never again!
TA
Tala Smith
My friend and I ordered 2 caramel Frappuccinos. My friend asked for extra caramel drizzle literally 2 seconds after placing the order because she forgot. The blonde woman making the drinks turned around and gave my friend a dirty look. Our drinks tasted like burnt bean water, it was terrible. Worst Frappuccino Ive ever had. The guy who took our order was nice though...
JA
Jamie Schott
This store is a hit and miss. Most of the time the drinks are wrong. Been there 3 times this weekend and all 3 days the drink was wrong. Had to go in and have them fix it. Few of those times the drinks tasted like watered down old coffee. My normal drink is a white mocha. One of the worst start bucks in the area.
BR
Brian Liu
We have stayed there for a while and grabbed a drink to sit down, but no one!! No one!!! Told us the wifi was downed. Even I walked around for couple minutes and they saw me doing these but they just keep silence! Will never go there again!!!!!!! Sb!!!
AM
Amber Heller
I have been going to this Starbucks for the past few years. Today was another reminder of why I go here. I wanted to try something new, the staff members were so helpful and shared their favorites. I tried two new things that were excellent.
MA
Martin Marshall
Great updated location with a great drive through and plenty of indoor seating and a few outdoor seats as well. The employees were great, super friendly and moved pretty quick. The coffee was well made and delivered to me quickly.
JO
johnathan alberty
Too busy and here the biggest issue so my card would not read so they scanned it twice not knowing my account was empty the casher was like really this again not to impressed on Starbucks not unless you want a root beer
LA
Laine Edwards
Piss poor service. Turned me away because they couldnt break $100. They didnt even try and get change from the office or anything. It was my 1st time coming here and itll be my last.
WI
win cowger
The place is much larger on the inside than it looks from the outside. Staff was friendly. I had a really good breakfast sandwich. The Wi-Fi was reliable and seats were comfortable.
LY
Lysa Fisk
This location is my favorite Starbucks location for its fast, friendly, personable service. They relieve stress rather than cause it, consistently, day after day.
TE
Teresa Jewell
Not good. Not clean. Restroom smelled terrible. Needed to be cleaned. Condiment station very unkept. Needed attention. Will not go back to this location.
TR
Tracee Saltz
i love this location & all of the workers at this Starbucks. Andrea, Emma, Adrian, Ying Chu, and Sam. Great crew. Always pleasant to visit this Starbucks.
MA
Mandy McWherter
Great place to get work done and always plenty of staff to serve you quickly. They have plenty of outlets near tables and a nice little patio.
MI
Michelle B
Always a great cup of java. Majority of the staff are great!. But, I hate when you get a fantastic group of baristas..and they transfer them
AM
Amanda Tilley
Always good but service is a bit rude. Updated to two stars because service is still rude and dont care about life threatening allergies.
BU
bulletswired
Ordered a Milk for my kid. Got down the road and discovered it was over a month expired. Just go to Caribou. Buyer be warned.
MA
Matthew Hooper
Big Starbucks fan and this place always gets it right and if they dont do everything possible to make it right. A++
LY
Lynne Hites
Go here daily sometimes twice a day and have always had great customer service. Love my Starbucks!
KE
Kelli Jai
Great location (next to the airport)!!! Good service and most staff members are pretty nice ~
MI
Michelle Griffin
Out of many things on their menu. Very disappointed they didnt have the pumpkin spice latte.
AN
angie olsem
I have been in the drive thru line for 30 minutes!! They need to get their act together!!
SH
sherri russell
As always, this store is awsome! Has great people that go above and beyond! Love it!♡♡♡
FR
Francisco Jose Palacio
Stays open late, and is closest to Base Camp? Gotta admire this Stalwart Franchise!
ST
Steven Johnson
Good food (when theyre not out, and get it right), good service. Little cramped.
MI
Michael Gonzalez
Really quick at getting your order done. It does get busy there but not as bad.
AU
Austin Forte
Its Starbucks. They must be doing something right! This store is no exception.
CA
Carolina Casals
Love the drive thru, obviously love the coffe and teas. People are nice there.
ER
Erin McBroom
Drive thru is always busy, rarely any inside seating, and slow to fill orders.
TR
Trevor Neil
More like starSUCKS. Go to Java Joes. They got a couch and ice cream there.
BO
Bonnie Feldman
Cozy, with indoor and out door seating. Excellent service and drinks.
AN
Andrew Meyer
Great Starbucks. Staff here is friendly and the drinks are delicious.
BO
Bob Sharpe
Helpful staff, good coffee. Better than average SBUX location.
MI
Mike Kinzel
Very quick and accurate service and great coffee product.
A
A Private User
My coffee shop of choice to get some studying done. :)
AD
Adrian Perez
Well since i work here. I say its awesome. 5 stars.
GL
glen hanson
What more can I say, always a great cup of coffee.
PA
Paul Schaefer
Ill have a six dollar coffee hold the politics.
MA
Mallory Koci
Best Americano Ive ever gotten at a Starbucks.
ZA
Zachary Kreider
Unlimited FREEdom at this Starbucks! Amazing!
JA
Jack Gillespie
Is it possible to find a bad Starbucks?
DO
Donna Noel
Wonderful food and awesome service
JE
Jeffrey Vaillant
Responsive crew. Consistent quality.
NA
Natalie Bensley
Amazing customer service as always
BR
bridget newman
Cant ever get enough good coffee.
ET
Ethan Carpenter
Great, quick and polite service.
BE
Beth Willrich
They make the best pink drinks!
T.
T. Kyle Rowe
Thanks for the great pour over.
NA
Nathanael Bunge
Downtown, and downright good.
RA
Rasmin Keco
Awesome service every time
GH
Ghostly Pengu
The drinks taste good
MI
Mike Yoder
Great friendly service
JE
Jessica McNeely
Best place ever!!!
KE
Keith Kindt
Great quick service
DY
Dylan Olson
High priced coffee
ST
Stephan Scott
My go to Starbucks.
TH
Thomas Smith
Never been there.
JI
Jillian Fink
Love starbucks
RY
Ryan Bates
Great service
CA
Cathy Henderson
Great latte
TY
Tyler Arp
Great staff
NA
Nancy Beightol
Great tea!
MO
Mona Baby
Loved it
AD
Adam Miller
The best
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