Owen Auto
| Category: | Used Car Dealer |
| Address: | 923 Army Post Rd, Des Moines, IA 50315, USA |
| Phone: | +1 515-287-7732 |
| Site: | owenauto.com |
| Rating: | 4.7 |
| Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–3PM Closed |
Location
Photos 12
Reviews 14
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Lexi Anne
Called and spoke to a very nice guy about getting a new family car. I went in and got a different person than who I spoke with previous. This guys name was MAX? not sure because he NEVER introduced himself. He told me everything opposite of what the first guy told me on the phone. Not only that he then was stating he couldnt hold the vehicle for me even though he was "sending it to the shop" to be repaired. (if it wasnt damaged I would have bought it that same day). I then asked him so if its in the shop and someone wants to buy it, you will let them buy it over us? and he said YES! Needless to say we are a family with children that work very hard for everything we buy and have plenty of income for a vehicle but the way this guy was acting turned us away from buying a car there. Not to mention he was acting like we wouldnt be approved before even looking at our application but was able to sell a car to some random "drug dealer" trying to do the same thing we were doing. And dont forget about the hidden "TTL FEES" I was told it was included in the down payment, wrong.... you have to pay it within 3 weeks of the down payment which is typically a week after your first payment!!! HORRIBLE BUSINESS BY THIS GUY!!!!
TO
Tonya Colby
My husband and I are on our second purchase with Owen Auto. The great experience with the warm friendly staff and their willingness to work with us on purchasing the first vehicle is what brought us back!!! This amazing group of people had me in a car the same day I test drove the two cars I was interested in. Prior to my visit, I was beyond worried because I am a part time student and hold down a full time and a part time job. As you can imagine, it’s important that I have something that I can rely on due to my commitments. Because they offered a smaller down payment, it made it financially easier to have a decent car and not be completely broke after the purchase. You do have several choices here in Des Moines for a used car, but my recommendation is to check Owen Auto out first! You will not be disappointed!!! Thanks Owen Auto, you have treated us better than family. My future looks bright because of your assistance and I am eternally grateful.
DA
Dave Brown
I have purchased from the Team at Owen Auto, and in response to the Negative review, I am not a Random Drug Dealer.... I am gainfully employed and needed a car for my Daughter. Which they were helpful and explained everything about the deal. Secondly this is not my first car purchase, so the fees are reasonable and normal for every single car dealer in the world... As a native of Iowa, I have seen lots of car dealers come and go, the cream rises to the top. Thank you for all of your hard work and integrity Max, Lori, Dan & Rudy My daughter is thrilled with her first car!
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Jessica Fisher
I have worked with Owen Auto on multiple occasions and have received nothing but the best! They are extremely committed to providing outstanding customer service, are always willing to work with their clients, are extremely accommodating, very professional and always super friendly. I recommended them to everyone I know looking to purchase a vehicle. I have never once had a bad experience here, and they are always willing to work with any needs I have, and find me the most affordable option!! Love this place and the people!
DE
Destanie Lane
I would recommend Owens auto for anyone in a heartbeat. They have done so MUCH for me.. no matter what happeneds to my car when it happeneds thy take my car and fix it and I pay them back when I get the money. Ive never been so thankful for a car place before! So understanding and helpful I just do my part and pay it forward and pay them back. And they work with you on payments for paying on your car and they even gave me a loaner car when my car went out on Monday
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Heather Hildreth
This is the most welcoming car lot Ive ever done business with. The people that work @ Owen Auto are caring, understanding, and compassionate people. They not only have really nice dependable and safe vehicles but I never have to worry about my children being safe! So Id like to send out a very special heartfelt thank you to Dan, Laurie, Max, Rudy, and everyone and anyone that I failed to mention!!!
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A Private User
I recently purchased a vehicle from Owen Auto which is a family operated bussiness. My credit is horrible but I have heard that they work with people with bad credit or no credit. I went in there and asked how there buy here pay here worked. They made me feel so welcomed. They worked with me around my pay schedule and what I wanted which helped alot. I definitely recommend them to anyone.
DA
Darlene Waters
I love these people! I only maintain business relationships with companies that give good customer service, and these people really know how to serve their customers. I bought a good car from them, and then when my son was old enough to buy a car I took him to Owen and his car is working out great, and now Im about ready to get another car from them for myself.
DE
Deb Krueger
I just purchased a car through Owen Auto and the process was fast and easy. I work mostly with Max and hes awesome. The down payment was very reasonable and the car is great. Im very happy with the service Im getting from Owen Auto. Recommend to everyone whos looking for a good,dependable car. You wont be disappointed.
DE
Denise Ann
You wont find a more honest group of people. They have an on site mechanic and fix anything that is wrong with the cars before they sell them. I love the car that I got and I cant thank them enough. I recommend them to anyone.
MA
Malia Hildreth
Walked in, guy i met with made me feel uneasy & kept talking to other people while trying to help me. Prices are too high for cars they had available.
CO
CoolGames 03
Best place and people!! I never thought i would enjoy buying a used vehicle but the people here are terrific!!!
TY
Tyson Wirtjes
Great people and easy to deal with!
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Elbert Jimmerson
Very good
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