Staples

Category:	Office Supply Store
Address:	2431 Wiley Blvd SW, Cedar Rapids, IA 52404, USA
Phone:	+1 319-396-6400
Site:	storelocator.staples.com
Rating:	3.2
Working:	10AM–6PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 30

Reviews 14

Chris Carter

I had the worst experience I have ever had in a store at the Staples on the South West side. I wanted to buy an expensive office chair in the $350 to $400 dollar range but after two sales persons who were as helpful as they could be, I asked for the manager. I wish I had gotten his name because I am going to escalate this to corporate. I can say I am not the easiest person sometimes but it was 20 minutes till closing. The store was empty and I was told they didnt have the man power to get the chair down and put it together so I could see it. Even if they had offered to open the box so I could get an idea of what it looked like, I would have been fine with but the so called manager copped a serious attitude with me. Said he couldnt do it till the next day. I have bought numerous computers, accessories, supplies, and the list goes on. Im writing this with a computer that came from Staples. I do think this was an isolated incident with this store this time but I dont plan on going back to this store ever again to find out. It was that bad! If you have the option, I would avoid this store.

Fr. Peter (Virgil Petrişor) Andronache

Had an online order pick-up. Part of it seemed to be in lock-up. The only person who said he could get in there was dealing with a misdelivered order. Turns out the item was where it should have been all along. What should have been a three minute process took a half hour.

Adrian Rehak

I did not get the name of the person who waited on me. His service was excellent. They did not have in store what they have online. He substituted an equivalent to what I was looking for and served my needs. Very happy!

Gabriel Hart

Great store. Thanks for the help. They took responsibility for a mistake I made and re-printed business cards for free.

Nikki

Talked to an associate about computers. He seemed very knowledgeable and NOT PUSHY!

Glenn Sterling

Had great service finding the stuff I needed thank very much for your help Jill

Peggy Brophy

This is our favorite place for office supplies and ink for our computer.

Charles Gharamti

Should be closed. The staff doesnt want to be there and is clueless.

Scharlde Franklin

A bit overpriced on some stuff, but love the one dollar rack