Category: | Used Car Dealer |
Address: | 518 E Main St, Westfield, IN 46074, USA |
Phone: | +1 317-399-7851 |
Site: | rocksautoexchange.com |
Rating: | 4.6 |
Working: | 9AM–8PM 9AM–6PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–6PM Closed |
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James N Tessie Sherwood
I purchased a used 2007 Ford Explorer Eddie Bauer with cash, Within 12 hours of purchase the transmission went out and I had no vehicle! I called and sent an emails. When the employees could do nothing because of the owner and saying the paper work for the warranty wasnt in effect yet SO it wouldnt cover it, SO it was pre-existing! I emailed the owner, he responded by saying he doesnt make any money off vehicles he sells and will do nothing. He wouldnt even discuss a mutual solution, so now to invest another $1,800.00. I informed him I would review him and let everyone know to beware! I did find another car buyer that reviewed them and they had a transmission break in two days! If I could have given him "no stars" while reviewing him,I would have!
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Samantha Medjeski
After searching for a vechile for over 2 weeks due to an accident totaling our 97 Jeep Cherokee we finally found what we were searching for at Rocks. We went to alot of high pressure used car lots that fell short of our expectations. However at Rocks the staff was beyond comparsion. No pressure just handed us the keys so we could take a spin. Staff had excellent knowledge and put us in a vechile that meet our needs. Paperwork was fast and easy. We are now the proud owners of a 2002 Jeep Grand Cherokee which is an upgrade from what we lost. Thank you so much Chris for making this a pleasant experience.
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Janice Gilmore
Its taken me a while to get on here & write a review but here I am! We purchased a Ford Edge from them back in late March of this year after our Trailblazers transmission went. We only had the one vehicle so needed another one ASAP! I located this Ford Edge in the cobalt blue color that I wanted for a very reasonable price. I think it was Chris that helped us but its been awhile so Im not totally sure. Chris or Brian, whichever one it was, was great! We purchased & drove it home within a couple hours! I would definitely recommend them! I will be back when I need another vehicle!!
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Elijah Condellone
Chris and Brian are fantastic. I recently purchased a 2012 Dodge Charger R/T and the experience was among the best I have ever had when purchasing a car. Not only did Chris and Brian give me a more than fair price on the Charger, they also gave me more than a fair amount for my trade. My new car comes with a full tank of gas and a complete detail. The buying experience was easy, efficient, and fun. Thank you, Chris and Brian. I will be back when its time for to get my wife something different. I highly recommend Rocks Auto Exchange in Westfield, IN.
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Dean Chambers
I had a completely positive experience buying a car from this dealer, the service was excellent, the car was priced reasonably, this provided the carfax report for free, and everything about the deal was straightforward and upfront, no used car salesman tactics and fast talk. I highly recommend anyone needing to buy a quality used car to look at inventory at Rocks Auto Exchange to see if they have what youre wanting. I found the vehicle I was looking for, a 2004 Cadillac Escalade at a good price, and drove up from Virginia to Indiana to make the purchase.
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Joshua Hunter
I walked in there nervous and anxious and they made everything easy. They kept everything relaxed and comfortable and made my first car purchasing experience a good one. They catered to what I wanted and could afford which ultimately kept me happy in the end. I definitely recommend car shopping from these guys. If theyre always conducting themselves in a way they did with me, youll get great service, a great car, and a great experience at Rocks Auto Exchange; I can almost guarantee it.
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Mark Hirsch
I found a truck on the web at Rocks Auto Exchange, called and talked to Mitchell a couple times on the phone before I drove down from Michigan. Once I got there had a great experience working with Mitchell, Chelsea and Brian. Was able to work out a deal and drove home in the 2016 Ram pickup that day. All of them were a pleasure to talk to and deal with and being from out of state everything happened just as the said. Thank you again, love the truck I bought from you.
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Matthew Call
My experience at Rocks was great. I am from out of town and had identified a car there as one in which I was interested. Chris was very accommodating with his schedule making it possible to see and drive the car when I was in the area. No pressure to buy, simply great cars at good prices. Really happy with my experience, my new car and the service and attention I received.
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Sean McGill
Drove over 300 miles to purchase a hard to find Mercedes wagon. Could not be happier with the purchase. Brian and Chris were extremely helpful in every aspect, if a friend or family member needs a vehicle in the future I will not hesitate to tell them Rocks Auto Exchange is well worth the drive. If I could rate 6 stars I would. Thank You!
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Jennifer Chinn
Absolutely awesome experience! I searched for the car I wanted and found it at Rocks Auto Exchange. I am about 4 hours away from them, but they worked with me over the phone and had everything ready when i arrived. One trip and I drove away with my dream car! I cant say enough about how great the staff was and how much I love my car!
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Michaels Karish
The service was excellent but the reason for my 2star is the sold me a car with failulty transmission without telling me, worked ok for 2days n once the fluid had leaked out, the car was inoperable n now its sitting in a garage. N anyone with knowledge about Mercedes benz knows what it takes to work on such cars, I feel cheated here
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Kris Myers
Great place to buy! Very relaxed atmosphere, great guys to work with. If your in the market for a used auto, you gotta check these guys out!! I went in knowing what I wanted, and was in and out with a great used vehicle in less than 2 hrs!!! Chris and Brian both are great to deal with! 2 thumbs up!
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Stacy Allan
Highly recommend Rocks Auto Exchange! We were searching for a safe and affordable car for our teenage driver. Brian made certain everything checked out okay and for a great price. He went above and beyond to help us. Our son loves his new car!
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Doug Isley
I needed a van for my business and Brian was able to find exactly what I needed and within my budget. I will be purchasing from Rocks Auto Exchange again in the future.
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lCarol Eldridge
My recent experience with Rocks Auto Exchange was great. I received efficient, competent and friendly service. I would recommend this business to anyone.
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Justin Callis
Have got two vehicles from them great attention to detail with the paperwork in helping us find exactly what we want in a payment area we want.
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Haley Allen
Very friendly and easy to deal with. Very happy with my new car. Overall a great place and great people!
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Jordan Diemer
Chris was great to work with. Very reasonable prices. I would definitely recommend buying here.
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carajean miller
Awesome people to work with. Awesome car buying experience. Definitely suggest this dealership!
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Pam Harte
Tell Brian what you want and he will find it for you. Best customer service ever
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Christina Shields
Brian was an awesome guy! Would definitely recommend coming here