Verizon Authorized Retailer, TCC
| Category: | Cell Phone Store |
| Address: | 2020 E Markland Ave, Kokomo, IN 46901, USA |
| Phone: | +1 765-868-3039 |
| Site: | locations.tccrocks.com |
| Rating: | 4 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–5PM |
Location
Photos 21
Reviews 9
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Drew Smithson
This is NOT a verizion store! This is a money funnel store aimed at taking advantage of customers. My old S4 stopped working, I happened to be in town for my brothers birthday. I ask the staff John about getting a new, better phone. He was helpful and nice, however maybe through lack of knowledge or other, talked me into an J7. This phone is garbage! The 14 day return policy is a joke. I dealt with phone until my new phone came in the mail. I went to return the J7 and they tell me they cant because of damage. The phone was in my pocket and has what looks like, a bad paint mark on one corner that you can barely see that looks like a manufacturer error. There isnt even paint missing. I never dropped this phone or anything. Then they tell me a real store could overlook this damage but they are not a verizion store. It says VERIZION right on the frigging building!!! They say that phones must look new and that its possible this is a new phone thethat got over looked. But they still wont make it right. All the managers happened to be on vacation so I had to speak with someone on their phone. This guy basically said, to bad, thanks for $260. So now Im stuck with a brand new phone that has half the features I was told it would have and Im out $260. At the end of this month Im canceling my service! Enough of this company raising rates and not standing behind products or up for customers.
JO
John Weaver
I bought a new Samsung 7s edge was lied to about when I would get my otter box lied to about the type of case I was getting I was told by Derrick that case would be at my house in two days 7 days later back glass shattered and Derrick tells me he will take care of it and then he dont call and changes stores so now I have an 800$ phone that is not water poof and now a month latter I call Verizon to find out who the real Boss is Chris Newman and Im waiting on him to reach out but 24 hours latter and nothing this place is B..S AND STAY AWAY
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Nikola Tesla
Staff is very knowledgeable and friendly. Im always helped with answers to questions or phone issues. Plus pay your bill right here.
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Donnie Biggs
Lousy attitude from sales staff and good ole pass the buck ethics another nail in a failing business.
JA
Janet M Hawn
Excellent........just like the last one I bought there....Excellent !!!!! Thanks John F.
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Crystal Hayes
TCC came out and was an amazing help with tornado clean up today. Great people!
AM
Amber Barlow
Fast, friendly, knowledgeable staff
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Derick Cecil
Great store for sure!
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david b phelps
Great service
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