Category: | Electronics Repair Shop |
Address: | 4015 E Southport Rd, Indianapolis, IN 46237, USA |
Phone: | +1 317-600-9997 |
Site: | fixmycellonline.com |
Rating: | 2.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed |
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Angelina Shufford
PLEASE READ: I have a Iphone 6s PLUS I had tooken to get fixed by these guys. I got called in for pick up hours later. The phone seems to be fine, until my fingerprint was no longer functioning, screen was going in, and out, and pink lines were apearing on my screen. I called, and told them the issue they suggest I brung it back in so that they can take a look at it. So I did, they kept my phone for a 3-4 weeks, I called in every single day, still No progress..... Finally, they called, and said my phone was ready for pick up. My mom picked it up, and my phone was destroyed!!! like that had purposely destroyed it(mind you they fixed my phone, it was just the home button, and stuff inside the phone) NOT the physical apperance. It looked as if someone threw it purposely. My mom filed a report. My mom is no longer allowed on their property says the manager. I went to the place my mom ALWAYS takes us to get fixed. He fixed it with NO problems, BUT the SAME problems were happening.... the phone wouldnt turn on. He went deeper into my phone only to find out pieces of my phone in the inside wre missing!!! He fixed that problem, my phone begin going in, and out. I took it back he begin to tell me that my "motherboard" in my phone is completely ruined, and that when "Fix My Cell" were working on my phone did not know what they were doing, and push something in my phone that should not have been pushed that far. Now my phone is having major issues, and I am now looking at $400.00 for another "motherboard" in my phone!!! ALL because of "Fix My Cell" PLEASE I WOULD NOT RECOMMEND AT ALL!!! REALLY DESERVE 0 STARS!!!
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David Bosell
This is a NEGATIVE REVIEW - please read-- Went there because I had previously been there for a simple screen repair , this time I was willing to have the. Repair my iPad which I inadvertently caused damage to the LCD - estimate for the replacement & repair was $150.00 didnt seem outrageous & their policy was 1/2 down to get the part in - seemed reasonable - paid the $75.00 last week ( 8/3) and Matt said it would be in most likely 3 days so Mon or Tues , so I called today ( Wed ) 11:15am ( they had been open since 10am) and it went to voicemail - I left a detailed message - by 6pm NO RETURN CALL- so I went there , seems Matt is the only person who works there & I informed him since no one called about the part nor returned my call - that we wont be doing business together - his answer: sorry the phone wasnt a priority to Jim since he is busy & another person was out due to a funeral - overall his demeanor was that of someone who could careless if you did business with them - will not consider doing business here in the future & I certainly would not trust leaving an expensive item with them. I can see why the majority of their reviews are 1 star and predominately NEGATIVE - be aware & cautious.
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laurel richardson
Deserve negative stars - said they had a new screen for my I pad - they removed old one and then called to say the one in stock was damaged - I went to pick up I pad and was charged 125, but I wanted to try it out - it was dead, he plugged it in and it did not work - then he suddenly realized that it was not repairable but they had put new glass on -- I told him it worked when I brought it in and I had demonstrated this. Man indicated he was not the tech and sometimes the pressure causes shifting of parts, and other BS. He told me I could connect through I-tunes if I went home and downloaded the app!! 125 was refunded and then he charged 25 as a bench fee -- it worked with the cracked screen - now it does not work - scam artists - I am having it checked to see if they took out parts. I tune connection was an outright lie.
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mohammed Q aldawood
This is my first time fixing my iPhone there and it wont ever happen again. Worst experience ever, I went to fix my iPhone and it was either the battery or the charging port. They told me the only thing that need to be replaced is the battery and my phone will work perfectly. They replaced the battery and it wasnt charging and I couldnt get to charge at all. I went back, they took it for an overnight and called me the next day telling me that they cant fix and its not repairable. They didnt do anything and still charged me the labor cost and now Im stuck with a trash phone. Dont you ever go there.
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Jessie Anacker
Went to go get my iPhone 6 cracked screen fixed and it was alright at first but there were lines in the screen that were very noticeable. I then tried to use my front camera and was so blurry you cant see anything in it. My home button is also very loose and feels like it is about to fall off. A few days after I got it fixed, when I plugged it in it shut off completely and when it came back on the entire left side of my screen was black. cant see my screen at all now. Wouldnt recommend this place at all.
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Cory Benge
Repaired glass on i5S and did so well. But, was told another part was not functioning but had to be ordered. Two weeks later still no part. Took phone to IRepair in Greenwood they took the phone apart to show me a part was damaged when the glass was previously removed. The part that Fix My Cell told me wasnt functioning and was to charge me to fix. Had IRepair fix it in about 8 min. Back on the road again. Make sure parts are in stock and verify functionality of your devices before dropping off.
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Kyle Gilliam
Took a water damaged phone in for repair. Not only did they not fix it they actually made everything worse. My phone made calls before but now is completely useless. They had my phone for more than a week. Never updated me on what was going on. I had to call them only for them to say they didnt fix it. Worst part is that quoted me for replacing the board but did everything but that. Replacing the board wouldve actually fixed the problems. Incompetent and do not care about customers needs
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Rachael Rode
The guys in the shop were super helpful, and Ryan knew exactly what he was talking about. Answered all my questions before I agreed to make a purchase. Fixed my Iphone screen in less than an hour, and you cant even tell my screen was cracked. Would recommend them to anyone who needs to have a screen replaced! Also very reasonably priced in the grand scheme of things. Great experience! Would go back any time I need phone help!
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Haley Adams
Went there because my phone needed a new battery. They had my phone for a week, called and said it was ready, i go to pick it up and they tell me that it will take 5-7 days for them to put a new battery in. Another week later i pick up the phone and it seemed okay when i picked it up but when i got home i discovered the phone was in the same condition i left it in and they charged me $96! Would not recommend!