Category: | Bicycle Store |
Address: | 997 E County Line Rd, Greenwood, IN 46143, USA |
Phone: | +1 317-885-7194 |
Site: | bgindy.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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Joel Fedell
I am very impressed with Bicycle Garage Indy - South! We decided that it was time to purchase some bikes and become more active ya know...instead of sitting on the couch all day every day. Well, this is the only bike shop I know of around the Indy area. My ex and I purchased some bikes from the northside location years ago (long story) so I felt this would be a good place to start. When we arrived we were quickly greeted by a guy named Loran (at least I hope that was his name as thats the name on the receipt). We told Loran what we were looking for. Basically, we wanted a road bike, but not a road bike, but something that could do both that and some light off-road as well. He took us over to their dual sport bikes and began to explain why he would recommend those over anything else in the store. He also explained the difference between a dual sport, road, hybrid, and mountain bikes. Holy hell, I had no idea there was that much to know about bikes. It was very overwhelming. Loran could clearly see that we were overwhelmed and let us go out on our own for a few minutes to discuss what we just learned. When he came back over we told him that we were a little overwhelmed. He agreed that there was a lot to know about bikes and began to help us narrow down the different types. We were able to quickly able to rule out the road bikes as that just did not meet the needs that we were wanting out of a bike...we were also able to quickly able to rule out hybrids as well. Once we knew that it was either going to be going with either a mountain bike or dual sport bike, he took us outside and let us ride both of them behind their store. We ultimately decided to go with the Trek Dual Sport. Once that decision was made, it came down to choosing the model. Loran was very, very, very patient with us while we talked, discussed, went back and forth, and ultimately made our final decision. I was very impressed with his willingness to work with us and really help us along the way in making the best decision that we could. Once the bikes were picked out he helped us chose our accessories, and just like with the bikes explained everything to us. He even put the new bike rack on the back of my car, and walked me through out to securely install it. When I walked in to their store that day, I didnt really plan to purchase anything...but because of the outstanding service we received from Loran, we purchased two bikes, helmets, and accessories. Theyre a little on the pricey side...but the service definitely matches the price tag of their products. I recommend Bicycle Garage Indy - South to anyone who is looking to purchase a new bike, or any bike accessories!
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Michael Miller
Went in to look for some parts and ask about maintenance costs, instead of a greeting or help I was met with a look like I rudely interrupted their conversation by walking in. I said hello and they said it back... then went back to their conversation. Pretty sure you have to go in wearing cycling gear or have a bike-rack on your car to get any kind of service, otherwise youre treated like an alien. Every question was met with minimal information. When they saw I did want to buy specific parts, they tried to sell me a dozen more things instead of helping with the problem at hand - I know its a business, I thought they were there to provide a service for cyclists; not to simply sell as much of their obscenely overcharged products as possible.
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Mac Silvey
Awesome store with a good selection and range from beginner to pro. I visited the store last December looking for parts for my older Trek 4300. I needed a rear derailleur hanger, very hard to find the right one. Even though my bike was in Texas they were able to figure out the right one and gave me the information so I could buy it when I get back home. The staff really know what they are doing. I recommend this bike shop for repairs and maintenance. even if you buy online, come to BGI for good setup and maintenance.
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Ashley Leavelle Fleener
They were so helpful and preofessional. I was surprised at how big the store was and how many bicycles and products they offer. I went in prepared to buy a new part for my bike and rather than selling me that part, they informed me that they could fix what was wrong and save me a lot of money. I will be going back for anything I ever need for my bike!
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Patti Lacey
They did an inspection maintenance service on my bike. They also replaced both tires to have reflective tape. I could have bought a new bike but I have had it for many years and it still looks new and rides new. Service was delivered as promised. Personnel were helpful in purchase selections for water holder. They have group bike rides.
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Gabriel Rodriguez
The staff and service is great and deserves a 5 star rating, clean and well maintained store. My only complaint is the prices of their products and service is very expensive. This shop is meant for your spandex riding type with disposable incomes.
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Noah Barrow
I am just a dad who rides his bike around with his kids so far from a pro bike rider, but anytime I need a tire replaced or any thing else bike related i come here. Everyone is friendly, knowledgeable and very willing to answer your questions.
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Ezequiel Rodriguez
I love coming in! Everyone Ive talked to have been so helpful and informative! I came in not knowing a thing about cycling, but they created an environment that was welcoming for a beginner!
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Louie Alfaro
These guys are A-ok! Needed to get wheels True and it was done on the spot and less than 10 min, mechanic Jeremy is da 5hit! Thanks Guys.
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A Private User
Knowledgeable service department that doesnt try to sell you crap you dont need. The parts and appearal selection is pretty good as well.
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Brad Davis
Couldnt be happier to have spent $1600 in my life. Very helpful to a beginner like me. Excellent products, excellent service.
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Nathan Pratt
Great selection with occasional discounts even on new products. Excellent repair shop
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Peter Chapman
Helpful staff. Service department has some really good mechanics.
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A Private User
Very helpful staff! They have most everything for your bike.
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Keith Jones
Helpful staff.