T-Mobile

Category:	Cell Phone Store
Address:	1418 Blackiston Mill Rd Suite 100, Clarksville, IN 47129, USA
Phone:	+1 812-218-0100
Site:	t-mobile.com
Rating:	3.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 14

Reviews 21

Lisa Johnson

Stood in the store for 10 minutes. Two associates were helping customers, one was just typing in the computer. NONE of them greeted us or even acknowledged that we were there. A fourth person came out from the back, assisted two of the associates, then left. HE never looked at us at all. I dont mind waiting my turn, but good grief, can they not even speak to us to indicate that they will be with us soon? We just walked out and Im sure they didnt care at all. Side note: we went down the street to an AT&T store, where the two associates were serving customers, however I was pleasantly greeted and told they would be with us in just a moment. Quite a big difference from our previous experience. All I wanted was a car charger and an SD card, so AT&T got our money today.

Kelsey Dean

Visiting this store flipped my day a 180. A couple days ago I went to another T-Mobile store to transfer my prepaid account to a contract and get a new phone. I learned today that my information wasnt connected to the phone so a lot of features were unavailable. After I had spent one and a half to two hours in the other store getting my new phone, coming to the Clarksville location was a breeze. Took maybe ten minutes to fix everything and double check that it was working. Leonardo was super professional and helpful. The atmosphere was friendly. Get experience over all. If youre debating on which location to go to please just go to this one! Will save loads of time.

Hamzeh Hassouneh

bought an iPhone 6 plus, they guaranteed me it was unlocked, talked to more than one person and they all swore that it would be unlocked. well guess what? it was locked and they just lied. oh well. i dont think they lied as much as they didnt know their stuff. either way unprofessional and under trained.

Anthony Rosser

I Had an issue with payments and voicemail that a partnered store didnt have set correctly, so I came here and was handled quick, professionally and with no problem. Leonardo I believe was the representatives name, was apologetic and informative. I will absolutely return to this store with future needs.

Donald Barnett

The absolute worst cell store around. Go to att go to sprint, go anywhere but here. Theyre slow lazy and unknowledgeable about their inventory and products. Getting an iPhone shouldnt take 3 hours because the rep hasnt been trained. Overall this place is completely bullshit. Id never give em a penny.

Belinda McCullough

It is what it is. Dont go here if youre in a hurry. Its not because its bad service... Its Because they give each customer all the time they need. No rushing you to make your decisions. They Explain everything thoroughly. Been a T-Mobile customer for many years.

Stevens tech Tips

Had T-Mobile for about 2 years horrible internet horrible customer service they said that after a year of on-time payments which I did two years and still no zero down on phones so we switch to Sprint

Allen Moeller

Not sure about the actual store itself, just know that they dont answer their phone at the store. A phone store that doesnt answer the phone???

Landon Gavin

They have been very helpful. Never felt to pressured to get anything I did not need or want. I always come back to this store.

Sarah Hayes

Thought I was getting a deal and got screwed again.. Im ready to go back to a landlines and say f*** all cellular providers.

Jason Jennings

They are always so nice and helpful :) Ive been with t mobile over 10 years and its 5 star customer service every time!!!

Shaun Driver

Great staff but often times understaffed. Can get very busy with long wait times.

Jennifer Archibald

Poor place didnt open on time a line outside and the sales dudes breath stank bad