Bales Lumber & Supply Inc

Category:	Hardware Store
Address:	20 E Quincy St, Westmont, IL 60559, USA
Phone:	+1 630-968-3100
Site:	acehardware.com
Rating:	4.3
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–5PM 9AM–4PM

Location

Photos 8

Reviews 8

Mary Wentland

We needed to order a specific part that was not carried in the stores. Living at the south end of town Id never gone to Bales, so I thought Id try keeping it local this time instead of going to Ace at 63rd and Fairview. We ordered the part, payed for it and were told it would be in Tuesday. We went in on Tuesday to find it was never even ordered, along with 5 other special orders. What surprised me was no offer to make it right. Just "Heres your money back." I think this is a very disrespectful way to treat your customers. It might explain why, on the 2 trips to the store, there was only one other customer in there each time. Needless to say we wont be "shopping local" at this place again.

Michael Sullivan

Bales is the epitome of a small, accessible, local, Family owned store. I have never had a bad experience here. The people that work there are friendly and always willing to take the time to make sure you find everything you need. I, personally, am not the most handy person in the world and Ive always been treated with respect and patience as they give me tips on how I can complete my household jobs. I cant say enough good things about Bales, please support local business and pass as much love there way as you can.

Timothy Wild

Usually have good experience. Think prices are high but normally good customer experience. That is unless they are wrong. Then manager will argue or just outright ignore what you are saying and just keep telling you, that your wrong. I wasnt, but God forbid they admit they are wrong.

A Private User

Ace has provided top notch service on a consistent, hospitable basis: locating items, making recommendations, answering questions, explaining the ins-and-outs, materializing mental concoctions, and so forth. They are what stores strive to be.

Tad Jesionowski

The best service of any hardware store ever. I always come here rather than Homedepot because they always have what I need, and the service is great. Propane is also very easy to buy.

Bryan Gay

Very nice staff and available to help at the drop of a hat. They are somewhat limited in product but they know everything about what they have in stock. Very helpful.

Jose Mazariegos

Ive been going here for years and I have always found the staff to be helpful and knowledgeable.

Cyndy Mora

Very helpful, good experience.