The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 1146 S Waukegan Rd, Waukegan, IL 60085, USA |
| Phone: | +1 847-406-5403 |
| Site: | theupsstorelocal.com |
| Rating: | 4 |
| Working: | 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed |
Location
Photos 17
Reviews 12
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Jack Wayne
If I could give zero stars I would. They lost my package and when I called the store about it they said they would call me back and never did. I had to keep calling them, and each time no one knew what i was talking about. And apparently UPS doesnt do any other work to see if they can find your package until the receiving end calls them... Because by the time the receiving end knew to call them they closed out the investigation and now have to reopen the investigation giving them another 8 days to find it. One would think they would have some info from the first one, and considering they didnt, left me with believing that nothing gets started until the receiver contacts them even though the sender started the investigation. So now were mixing incompetence with poor customer service. This has put me off from using UPS anymore and mostly likely the receiver too. Go with FEDEX.
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Chris Hubbs
UPS store did not offer to assist in assuring my package made it to its destination without being damaged. Receiver reported item was damaged, had to call store, they told me I had to call corporate to initiate investigation. Called, claim was denied due to supposedly improper package. Called store to resubmit claim, they wouldnt. Will not use this store to mail through UPS again.
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Jerry Wade
I have shipped many items from this store. Some business related and others personal and have had no issues what so ever. Always friendly service...
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Gabriela Mora
quick easy and fast love it no lines :D plus the guys there are very friendly helped me carry my boxes into the store :)
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Shengying Xu
People here are friendly, fast, and super helpful, I dont see why people giving less than 5 stars?!
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Pamela Palmer
Elizabeth was super sweet! Very helpful and courteous...above and beyond service!
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Kiran S
Really great service, they are super quick
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Jonathan Balbarin
Worst ups store. Poor service. Not busy.
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Lana Arambula
Great place! Never had problems!
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lazymonkeyman nate thornburgh
Little hard to get to
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Tanjot Ahuja
Fast service.
MI
migdalia rivera
Love ups
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