Category: | Video Game Store |
Address: | 3937 Fountain Square Pl, Waukegan, IL 60085, USA |
Phone: | +1 847-578-0670 |
Site: | gamestop.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Alejandra C
We were planning on trading in our old system in hopes of upgrading. We were misinformed over the phone what we needed to bring in to make that possible. Packed all of our items got their and was told by Will we couldnt do it because of a missing remote even though on the phone he said that wasnt a problem. Instead of offering an apology he blamed it on the background sound of his store. Very disappointed. We will be sure to go to another GameStop before we ever go back to this one.
DA
Daniel Miranda
I went to this store and they were closing, so I just ask a question about an xbox wireless control and they ignore me and gave me attitude saying we dont sell that here and walk away. I wouldnt have ppl like that in my business working and doing costumer service.
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Bernard Schratz
Always fully stocked and every single employee is knowledgeable and can suggest games on the fly so to your liking. Truly amazing. They even inform me of upcoming games and demos that are live! Keep up the amazing work!
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Oscar Rodriguez
They dont even deserve a star thats how bad they are they took basically 30 min to serve a person and the gamestop employee was mean he didnt even turn aroud and looked at me i was the only one their
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Caleb Murphy
This is the best Gametop I have ever been to. The employees are really nice and really make you feel welcome. I would recommend this place to anyone and wish I could give it a higher rating.
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A Private User
This store has the best employees and they truly care about the customers. They go out of their way to ensure I get what I am looking for every time I go there.
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Luis Matute
Very clean the workers are very amiable and nice the store inside is a beauty with all the game consoles and games love it
JO
John Ortiz
Just stopped by there and they went way beyond and above to help me find an old Wii game! What great Customer Service!
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Edgar Velasco
Great staff and customer service. It helps that they play games and can give you an honest opinion on games
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Sean Kline
Very friendly, knowledgeable, and attentive. I have not been dissatisfied with their service yet.
TO
Torr Baker
Great staff, the manager katie is top notch. One of the friendliest retail transations ever.
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Rae H
Was very helpful and the staff was easy to converse with.
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Terrence Smith
love the store the manager is awesome she rocks!!!!
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Jose Cuarenta
A great place with wonderful and helpful employees
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boomboompow
The ladies are very friendly and knowledgeable!
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anonymous killa
The best gamestop i ever been,,
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Ricky Peralta
Friendliest employees ever!
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WILLIAM ALLSOPP
Dont answer the phone
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Nddd Bjss
Wonderful staff
WI
William Allsopp
Awesome store
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Javier Fonseca
Good service