Category: | Office Supply Store |
Address: | 432 Randall Rd, South Elgin, IL 60177, USA |
Phone: | +1 847-214-8738 |
Site: | storelocator.staples.com |
Rating: | 3.5 |
Working: | 10AM–6PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 11AM–6PM |
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Greg Binkley
After trying the Bloomingdale Staples and walking out in disgust (read review), I tried the South Elgin store thinking the problems were unique to Bloomingdale. Wrong ! The South Elgin store was even worse. It was a replay of my previous visit and they did have more employees in the store. Absolutely no one to help you. I did purchase products I needed ONLY because my company holds a Staples account or I would have left this store too. I am now assuming that the Staples philosophy is to have very few employees and thus increase profits. They have totally ignored customer service and it shows. The funny thing is that when trying to check out, I now had 3 people trying to pressure me into buying service agreements on the electronics I purchased. What a joke. There was a new employee on the register and it took over 20 minutes to ring up my order. After all of this nonsense, the alarm still went off as I was exiting the store which is embarrassing. My advice, for what its worth, stay away from Staples. Use another supplier of business supplies. Staples is horrible.
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Henry Graack
I ordered banners for the seniors on the high school team I coach. I ordered them on Monday and scheduled to pick them up by 3pm on Thursday. The posters were not done when I arrived at 3:15pm. After watching them stand around for 15-20 minutes they approached me again and said they needed to print 3 more and put grommets in all of them. They said it would take another 20 minutes. I left and came back 20 minutes later and still had to wait another 35 minutes when I returned. I left at 4:30 when the game was at 5:30 and my lower level played at 4:30, so I missed their games and the senior banners were not hung until the very last minute. I was expecting the banners to be displayed for everyone the entire night, but that did not happen because of how late they were finishing them. They also gave no discount of any kind for screwing up. Very frustrated and will not be going back.
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Burhan S. Ahmed
Good place to buy stationary. But found electronics overpriced and outdated
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Dan Leonard
They have good service and organization, but I really hate the hours.
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Jose Torres G
Found everything I needed for my kids back to school list.
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Wendy Wright
Much prefer the staff and the friendliness at Office Depot
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Debbiwebie Garcia
They have the best phen case and cool things
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Marlee Spender
Great selection of back to school supplies!
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George Luft
Helpful staff and good product inventory.
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Marianna Aasen
Wonderful associates, knowledgeable
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T KERWIN
Fast and very helpful.
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Jackieneedsalife
Mediocre