Sprint Store
| Category: | Cell Phone Store |
| Address: | 2856 IL-59 #106, Naperville, IL 60564, USA |
| Phone: | +1 630-718-9900 |
| Site: | storelocator.sprint.com |
| Rating: | 4.3 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 8
TO
tony b
I recently decided to upgrade to the iPhone 7 Plus. From the moment I walked in, Yajaira greeted me respectfully and made me a priority. I had alot of questions about the logistics of upgrading from the 6s all the way to the 7 Plus, and she was extremely knowlegeable and helpful. She was also patient with me when i had to leave in the middle of our interaction and take care of a personal matter. When I came back, she remembered me and had all my info ready to go. I ordered the phone and walked out feeling great. My phone arrived just a few days later, very quickly when compared to some order times i had heard from people. Yajaira called me personally when it arrived and invited me in to set it up. Again as soon as I walked in, she remembered me and we got to work right away. I was also able to speak with the store manager, Dave, who was also very knowledgable and easy to talk to. I had 60 gigs to transfer to the new phone so it took a while. In the mean time both Yajaira and Dave were friendly, personable, and overall just pleasant to be around. Overall i had a 10/10 experience with this sales team. I would recomend this sprint store to anyone i know. I am extremely happy with my experince and my new Iphone7. Great job guys, it was a pleasure.
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Ellen Klesta
David and Yajaira met and anticipated our needs 100%, both going above and beyond in customer service and satisfaction! Id highly recommend this location and both of these talented Sprint professionals. They provided answers for all of our questions and were able to think outside the box to provide solutions to our unique upgrade requests for our family plan with different phones and varying needs. We ALL were extremely impressed with how they conducted themselves as professionals, their ability to troubleshoot and resolve our issues, and offer creative solutions when we needed them to. They also were very fun to work with and a great team ! We all left happy and appreciative and glad we are remaining Sprint customers for another two years..
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Lee Harrington
I have been frustrated with Sprint service and customer support. Then I walked into this Sprint and received the best customer support ever. The manager Moody and his team are knowledgeable, helpful and friendly. They go the extra mile and have transformed my opinion of Sprint. Mind you, there were plenty of bad experiences with other stores. If you are in the area, this is the Sprint Store to do business with.
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Patrice Preston
Joined Sprint through this location one year ago. Alex and Nathan are great! Always helpful and friendly. I can call or stop in and get great service - from signup, to setting up new phone, trading in damaged phone. Rates are great, plans offered very economical. Highly recommend this location and Sprint service overall! Very satisfied.
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Jamia Lenard
They had my phone for 3 weeks and never repaired it. I ask to speak with someone that was above the store manager level and he refused to give me a contact number. I wouldnt go back here again even if they paid me to.
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Andy W
I went in looking for a SIM card for an iPhone. They tracked one down in a minute. Very helpful. Thanks Sprint!
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Brendan Sigale
Friendly workers and decent phone selection, but Sprint shouldnt be your top choice for a carrier anyways.
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Josh M
Bad