AT&T

AT&T, 291 N York St, Elmhurst, IL 60126, USA,

Category:	Cell Phone Store
Address:	291 N York St, Elmhurst, IL 60126, USA
Phone:	+1 630-833-3334
Site:	att.com
Rating:	3.1
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 40

Reviews 22

Devon Krutz

Went in bought a phone the guy who helped me was nice he forgot to get me a pamphlet. walked just outside the door got to my car and realized he forgot to give me the paperwork. I go back in and the guy who helped me is helping another customer which is understandable. So I walk up to the guy who is checking people in and I said "I just walked out of here less than 30 seconds ago and I realized He forgot to give me the paperwork he had printed out. This individual then proceeded to tell me I would have to wait my turn to talk to a representative. I told him politely I just needed the paper off the printer from my appointment with the guy and he began to condescendingly tell me I have to wait my turn just like everyone else and that I should have remembered I needed the paperwork before I left the store.. He was rude... Luckily the guy who was helping me overheard everything and he walked to the printer and handed me the paperwork I needed. It was ridiculous. Avoid this ATT

cedric arizo

I went in and had just gotten a new phone as a gift (Google nexus 6p), which they didnt have much information on or any accessories. The accessories issue is not their fault, as it was purchased through Googles site. But the first two people really had no answers when I was trying to get a new sim card, which turns out I needed another new one (micro sim card). It would be better to have staff trained on all types of phones not just those offered with the store.

Amadeusz Mojzel

Worst place ever. Guy that was helping me out had no idea what he was doing. Then he waster two hours of my time to tell me that i have to pay a full price for a phone? Is that a joke? With a perfect credit score? This is a joke as the whole att will never use their service

Melissa Lee

Can one go with ZERO stars? Management/help changed and it was worst experience ever! If you want support, that is not a location to go to. I think they all work for competition cause they dont care.

Atanas Tripzter

Waited almost 3 hours for them to finally get to me. 2 people working, 3 more walking around with iPads just looking around as the wait list keeps getting longer and longer.

Dana Hoffman

Really helpful and friendly staff, and the only AT&T store thats EVER helped me transfer photos and music to a new phone! Definitely recommend this location over any other!

STEVEN WODKA

1.50 ft from my Jeep to the door 2.Fast service 3.Installed the battery of my new Flip Phone and "set it up" too.Great employees!

Adnan Khan

We been working with Kevin Dillon at this location for few years for our business account. Very helpful. Fast service.

James Byrnside

Employees very knowledgeable. Sometimes during peak hrs more help is needed to cut down on wait times

Hudson Bottecchia

ATT has the worst customer service I ever dealt with, unless youre becoming a new customer.

Gregory Reimann

Poor service, rude employees and overall unhelpful. Go somewhere else.

Norma Rosete

I had problems with my tablet they help me to recover my doc.