Category: | Home Improvement Store |
Address: | 955 N Randall Rd, Elgin, IL 60123, USA |
Phone: | +1 847-622-9441 |
Site: | homedepot.com |
Rating: | 4.2 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–8PM |
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Jin Kwon
I come to this Home Depot at least once a month and yesterday had a terrible experience. The one star they are getting was for Tony who did an excellent job helping us in the lumber section. The person wearing thick framed glasses staring at his phone in the self checkout was apathetic to find help. The "manager" Tracy told us she took forever coming to help us. This Home Depot has been hiring horrible people and the HD culture has been lost. It annoying at the very least to go to a different store for lumbar now too, as I try to shop smaller locally owned hardware stores, with people at the ready to help you. At a time with so many stores closings, you would think employees would understand why customers are important, however this store just doesnt care, I can guarantee it starts with the management.
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LeRoy Brown
Clean store organize thought it was brand new but it has actually been there for a while according to the one worker been there twice now feels like walking into an ace workers were friendly helpful and knowledgeable used to go to another Home Depot nobody knew what they were talking about it didnt seem too interested in helping thats when I started going to ace older dudes know what theyre talking about
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JodyIsHere
Management staff was available and very helpful. Melissa was a very friendly cashier and the lady in the flooring department with glasses and the tape on her arm was great too. I had flooring installed in 3 rooms and the contractor was on time and had it completed the same day.
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Zach Parpart
I came in to buy a dishwasher after moving to the area. The guy in appliances was extremly rude and unhelpful. I believe his name was John. I will not be back again to this location. There are several other options just as close and with much better service.
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Cynthia Anderson
The People at Elgin Home Depot are "Hands Down" the most helpful and knowledgeable group that I have ever worked with! Dean & Deborah in cabinets & flooring and Dave in carpet. . . First class!! We are VERY excited about our purchases!!
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Michele Heckermann
Maggie Tracy in flooring was very kind and thorough. She spent the necessary time to help us find exactly what we were looking for. She was very detailed as well. If youre in the market for new flooring, please go see Maggie!
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Grant Wylie
Do yourself a favour. If you need something from Home Depot, go to another store. This location is smaller and doesnt stock many common items. Try Algonquin or South Elgin.
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Kristopher Kaiser
Good hardware store that always has what I need. If other stores dont have it, Home Depot does. This place is my go-to for hard-to-find fasteners.
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Megan Patterson
Came to buy paint. The employee who helped us was very friendly and knowlegable. Had no trouble finding the other items we needed.
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David Lewis
Small-ish store. Different layout than most. The online store map and product finder didnt match the actual store.
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chris blaesing
One of the items I was wanting they only had one, and it was bent. But everything was as great as always.
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Dan Tesch
Its Home Depot. Older store, but bigger than the one in South Elgin with a bit more product selections.
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Carmen Valentin
Good home improvement service.service calls are good.help customers allways available.
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Brian BriGuy
There the workers are helpful and everything is found easily too!!! I give them an A+
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Wendy Wright
Its too big and overwhelming prefer to go to Menards more customer-friendly
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jcgomez glez
Like it cause always isnt super busy as other store s friendly staff
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Raul Huerta
This guys rock, the always have what I need and its never overcrowded
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Charles Robinson
Well organized one of the best Home Depots Ive ever been to
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Terri Lynn Johnson
Very nice person, Zach helped me alot in paint department
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Sean D
Same as other home depots, great variety, helpful staff.
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Catracho Mendoza
Q I always find what Im looking
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Christina Ocava
Great Service. Respectful and helpful.
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Mark Beckstrom
Had what I needed, in and out quickly.
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Phillip Gilmore
Very friendly.
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Doug Jodts
Great service
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Lisa Carr
Very friendly
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Jose Bello
Good service