The Home Depot

Category:	Home Improvement Store
Address:	851 Montlimar Dr, Mobile, AL 36609, USA
Phone:	+1 251-380-0017
Site:	homedepot.com
Rating:	3.5
Working:	6AM–9PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 44

Anna Lewellen

I purchased a washing machine from this location because they had a great deal on it and that was the only good part of my experience. The staff did not seem eager to help and was not informative. The associate that did all the paperwork was ready to get off and made it clear she wanted us to hurry up. The day it was supposed to be delivered they never showed up and they didnt reschedule another delivery time. The staff was not helpful at all and just had excuses for everything. Weve had to continually call to get updated and I still have not received my appliance. Would not buy again from them.

Ben Hilpert

I had a damaged tiller within warranty and they asked me to pay for them to look at it. They also said it would take 6 weeks for them to get to it. I explained to them that it was not logical for me to pay for them to look at the damaged part (visible at the bottom of the tiller) for an item in warranty. The manager came over and was less helpful than gentleman I was dealing with. She basically acted like she had no ability to do anything and made NO attempt to help. I contacted the manufacturer and they are working to resolve the issue. They also expressed previous issues with home depot.

Nicole Mccullars

Ordered online delivery for Friday. It wasnt until after I paid that changed to Monday. I called to pick up at this store on Friday instead of delivery. They said they would have it ready for me to pick up. Not only was the order not ready, it took forever to get it together. They said they refunded my delivery fee and they didnt. Its been almost 2 weeks now and 3 different times I have been told that my delivery fee would be refunded and it still is not. Also, my boards were mislabeled so I got 24 wrong-sized boards.

Louis Cobb

Just bringing in a load had another home depot stop first was on time but held up because of an employee illness OK it happens no big deal arrived in mobile Alabama @1 pm. Receiver say he aint got time to unload me a whole 11 pallets guess hes the Lil dock king hehehe material is on pallets. Kinda small rock or stone tile I was told it was for a sale and it was needed asap. But that type of attitude it makes it hard to want to go out of my way for the store I try to give good customer service.

Jared Persons

Just purchased a big grille!!!! Home depot employee from lighting DEPT , stopped what he was doing to help me wheel grille to register and then outside to my trailer to help load it up. He could of easily sent me on a wild goose chase to find someone in the lawn and garden section, but he didnt.....Thats hard to find these days in retail stores...

Lynn Wittmann

Has everything you could need or want, except for shopping carts that havent been sitting in direct sunlight and baking in 95 degree heat ALL day long. Dont bother asking the staff if there are any carts inside the store that arent too hot to touch - thats "not their responsibility" and youll just have to "stop being a wuss".

Judson Meherg

I enjoy shopping at this Home Depot very much. The store is very clean and well lit. The employees are very helpful and can normally be found with ease, but are not overbearing and pushy. I have often found the products are Home Depot tend to be of higher quality than some other home improvement stores.

Jim Stephens

Left chain saw to be repaired6 days ago ,not ready yet.its only 3 months old and shouldnt need repair to begin with .never would start after it was turned off .should have listened to advice and bought one from independent dealer. Instead of home d .but I thought they would take care of me.

Raf Cade

It is retail, with that said Home Depot needs to hire more employees for this store. Very frustrating when you call this store and go in. I try and go to the other store but there are some "expertise" with certain departments at this store than the other. That is a plus

Russell Pilling

I live in Theodore and went to Lowes first waited forty minutes to be told by the man in lawn and garden he would be there soon waiting for another fifteen minutes went to Home Depot got a riding mower and gone in fifteen minutes thats faster than Jimmy Johnson LOLOL

Dillon Mannon

I love this place because every time Im offered help and the employees are very knowledgeable if they dont know where something is they know someone that does Thank You Home Depot for everything you do for me

Brian Turk

Great experience with this location this weekend. All staff were friendly and helpful. Management you have an excellent staff and its obvious you care. Thank you to everyone who made our experience great.

leonard Houston

Employees are very helpful and nice people always greeting me with a smile. When you go to a place of business and you are greeted with just a warm good morning (evening) it makes you feel welcome.

Cheri Ellison

All employees were Nice. I am Very Disapointed that the Store I was in does Not have the Door Pulls that I need and the Store on Schillinger Rd has them. Why cant you sell the Same Things??!!!

Alfred Knighton

I enjoyed my visit to the store. My experience was the best I have ever had in the past ten years. My cashier was pleasant and informative. That action made the visit worthwhile.

Joshua Wafer

Theyre okay. Usually have what I need as long as its something simple. Sometimes it can be hard to find someone when you need assistance. Most employees are nice at least.

Patty Lindsey

Brandon took his time helping us and answered all of our questions. We came to buy a microwave and ended up with a vacuum cleaner. We will definitely return to this store.

Melanie Butler

I hate self checkouts, because certain items do not scan and you still have to wait for a cashier to come assit. It will save time to just open more cash registers.

Bob Cantrell

No service at all. You had better know what you want, how to use it and where its at. No cashiers only self check out. I thought Lowes was bad

Kimberly Ruggs

Great customer service. The nursery is wonderful! Flowers are beautiful, always in stock and wonderful customer service.

Chassity Thrash

The staff was very friendly and offered help numerous times! I loved the warm greeter at the front entrance❤

Gary Pearcy

Dim lighting and things were junkie. Cashier was friendly. Still a good place for pricing and selection

Judith Word

The garden department staff & all employees and management here have been very friendly and helpful

John Bramer

Currently the smaller but better managed of the two Home Depots in Mobile.