Decorium Furniture

Category:	Furniture Store
Address:	4851 N Western Ave, Chicago, IL 60625, USA
Phone:	+1 773-561-8519
Site:	decorium.us
Rating:	3.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM

Location

Photos 100

Reviews 16

WINDY CITY

RIP OFFS. I been their returning customer for over 8 years ( what was I thinking ) . One day I went to purchase a bed for my son, I got the bed (floor model ) and it was not what I expected it. I returned it within couple of hours , yes couple of hours , and they said that bad was damage and they have to charge me. When I bought the bed I asked them to inspect in, Kim (owner ) told me that they are short handed and they nobody to inspect it. following day I received phone call from sales person Rick telling me that they have to charge me. I was advised to call police and file report( at that point they had my money and the merchandise), I was lazy to do so, instead I just disputed charges on my account, KIm went and wrote long letter ( I can attached if you need it ) and make a long story short to this date I am trying to resolve this. It was purchased back in April. I been telling with Rick via emails. PLEASE DONT LET THIS HAPPENED TO U, if u need additional info I can email u letter, fwd u emails. VERY VERY B AD CUSTOMER SERVICE Maya

Lolethia Hardy

I am very disappointed in service that they have provided to me. I purchased 3.5 rooms of furniture from their store a year and half ago. I received a call from my daughter that she heard a loud noise in house. She checked the house out and found out that my foot board to the bed detached from the rails of the bed. I phoneed the company. Remind you that this incident was took place almost 3 months ago. The store manager is giving me a real hard time as to replacing or repairing the bed. I will NEVER DO BUSINESS WITH THEM AGAIN NOR WILL I REFER OR RECOMMED ANYONE NOT TO DO ANY BUSINESS WITH THEM. I ALSO WANT TO POINT OUT THAT I SPENR OVER 6000.00 CASH WITH THIS FURNITURE STORE.

CHRISTOPHER MELTON

This store is very unique with a large selection. This is what attracted me to the store as you drive by. Once inside you can literally spend hours enjoying the assortment and endless possibilities to decorate any house, apartment, office, business or even for a special event. I had purchased a three story town house therefore I needed furniture to absorb 3,800sq. ft. What I love is the more you buy, the more you save. Kim and Tim helped me with the entire process and it was such a pleasure working with them. They were helpful, energetic, fun and had great advice. They are truly experts in their field. Thank you Decorium for making another customer very happy!!!

A Private User

I went to the Decorium looking for a dining room set. The staff was very helpful showing me things that matched what I was looking for. They had a great selection, and I found a perfect set for much less than I expected. To top it off, they threw in free delivery because I live 10 minutes away, and they dropped it off within an hour. I was also looking for a specific nightstand, but after describing it, they said they didnt have it and told me where to look instead of trying to push something else on me. Ill definitely come back!

Christofer Yamaha

I have bought a bead here at Decorium and I have been shopping in other great stores also, but once i stepped in to this one , oh boy!!! I dont wana even look or think to go shopping anywhere else!!! Customer service is fabulous, very smooth, kind, friendly, very knowledgeable, they always smile , love to shop there!!! , Kim is so nice , and Vinh helped me with everything i asked for ! She is awesome! Thank You so much!!! Yes i do recomend this store , great experiance will come back again for sure!

Me Chicago

I bought faux leather sofa. They promise gave me 5 years warranty and confirmed high quality of product for next 10 years. Cracking start after few months. Send them many emails, they simply ignore me. After personal visit at store they denied warranty. Never see tax amount on receipt. Will be reported to BBB, IRS and my lawyer will open case with them. Safe your time, money and never go there. Whoever left them 5 starts looks like fake and also will be reported to google.

Marlene Marks

Bought a kitchen table and chairs in July 2012. Table was not balanced right and had to have the company come out. They sent the wrong part - came out again and fixed it. Then in January of this year we noticed that 2 of the chairs seats were wobbling. We looked under the chairs and the welding had disintegrated. We called and they would not do anything as the warranty expired. Excuse me - I dont think that furniture should go bad in 1-1/2 years. - Give me a break!.

Kevin Sanchez

Was pleasantly surprised by this place. Not the best selection in the world but the pieces seemed to be of good quality and the price was pretty decent. I had walked by dozens of times and never knew there was a downstairs showroom with more furniture. I bought my entertainment system from them and am pleased with the purchase. I have since gone back to purchase an accent chair. Was able to find exactly what I was looking for. Great service, nice people.

Andy Friedman

This is where you go to get a really interesting selection, great prices and genuinely nice people to help you. I was on a city-wide hunt for a certain kind of office chair. I found like four here that fit the bill, all for a great price. While there were a couple small glitches with the delivery, they went above and beyond to exceed expectations. Id recommend this store!

live life

We were impressed with the quality of customer service and attentiveness to our questions provided by Kim and all of the Decorium Furniture associates! The prices were reasonable considering the high-quality of the furniture; The turn-around from order date to delivery was adequate. We will be returning shortly for a couch! Thank you Decorium! Tatiana & Adan

Caroline Carr

Awesome customer service! They have very cool and trendy pieces for your home! Stopped in a few times to purchase a bunch of stuff for my new apartement and would come back if I ever need anything else! Kim, the owner, is so great!! They work with you in any way they can. Would highly recommend shopping there! :)

Ania S

Absolutely love this store; great selection and the prices too. I will buy all my furniture from them, now that I moved. I first learned about them from the Craigslist ads, what a great idea of advertising. - - - - @the poster who says they spam CL - do you even know what the word spam means? Didnt think so.

jaelin smith

This is the best furniture showroom in this area. More designs of furniture, and excellent service provided by the staff. And they suggest us in choosing the best one which suits for our dream home.

A Private User

They do not stand behind their products and have poor customer service. If you want a cheap piece of furniture then go to Ikea. Do not give these people your money!

Fuad Folu-oso

Complete Rip off... Do not make a mistake of buying from Decomrium. They will sell you a leather sofa that will pill off in less than 6 months.. BE WARNED!

Mariya Sergeeva

Great place. Good prices. The owner is super nice. A lot of nice things. They will help you to load everything if you pick it up yourself