Category: | Video Game Store |
Address: | 2517 N Prospect Ave, Champaign, IL 61822, USA |
Phone: | +1 217-355-0939 |
Site: | gamestop.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Jonathan Frank
Gamestop is on the verge of collapse and it is clear as to why - customer service - manager was unreasonable and unwilling to help assist with a trade in. EBay, Amazon or any other game/console trading service will not only give you more money for your devices but will be less of a pain in the ass to deal with. Their diagnostic test to determine functionality is based solely on their eyes and their ears. Try taking your iPhone into an apple store and them telling you your phone is defectivAbsolutely a qualitative analysis. Absolutely absurd. Avoid avoid avoid.
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Y. Isaac
In a few words, Atley, Marcus and Patrick! The mgr and Asst mgr set perfect examples for their staff. They work hard to please their customers. They are always enthusiastic, helpful, friendly, and knowledgeable. They dont assume that youre not a true gamer just because you dont "look" like one. Thats VERY important. ANYONE would feel comfortable in this store. And they offer many perks for their PowerUp members.
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Aiken.Animas
Bought the game in store Watch Dog last 9-26-15 for $29.99 the next day i found out walmart price is only $19.99. store refused to be return coz its open and dont want to give even a discount. Call customer service for complain still no response until now. TOTAL RIP OFF. I will never buy again in gamestop. Very very very poor customer service........ Shame on you people . never swindle a kid
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Jason
Great location however the employees dont always know about the sales going on in their store. It appears corporate doesnt do a good job of communicating to the staff. The staff was very nice though as they spent 15-20 mins calling other stores to figure out how to ring up a sale.
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Todd Keefe
Staff is very friendly. I go in there at least four times a month. Sometimes I stick around for a bit to banter with them some after Ive purchased if its a slow day for them. They all have great personalities and I would recommend this branch of Gamestop to anyone.
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William Bruce
The staff has a way of feeling like your friend, helping you choose games or a console, but not pressuring you into buying anything if youre not ready. I. Love. These. People.
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Emily B
The people and the atmosphere is nice every time I go in and they always know what I want and help me find new things! Its never really crowded so thats good.
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Jonathan Wallace
Waited in line for some cod alongside some BO smelling kids. When I got to the counter, they told me they dont even serve fish. 5/10
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Kristopher Ragle
Terrible, they tried to scam by not giving me the second disc I needed to play a game even though i payed full price
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Julie Lunger
Very rude customer service!! I will be going to the mall game store!
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Marco Marks
Friendly workers, passionate about gaming, honest with opinions.
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Jancola Marty
The staff is about as dumb as the guy working at Best buy.
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Insane_ Vibez_
Lied to me way to many times
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Dentler Loschen
Great selection for gamers.
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Mustafa Dane
Friendly staff
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Mr. Chill
Amazing
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Otis Boatright
great