Category: | Video Game Store |
Address: | 326 W Army Trail Rd #130, Bloomingdale, IL 60108, USA |
Phone: | +1 630-529-3340 |
Site: | gamestop.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Christopher Kayser
Hello fellow gamers. I suggest you steer clear of this location. The Best Buy a few stores over is much friendlier and worthy of your precious money. Either that, or the Game Stop inside of the Stratford Square. They are also very nice. Why do I suggest this? Because the Manager Christopher treated my friends and I to the single worst customer service experience I have ever had. I called in to ask about a few games, he was rude and short on the phone. When we went in he kept doing pressure sales to get my friend to sign up for the membership. We asked 4 times for him to please just ring up the games. He ignored the request and kept talking about the membership and arguing. Then after we finished the transaction he became insulting to my friend. I have since submitted both a survey with a complaint and called in requesting to speak to the DM. 3 days later and the DM still hasnt called me. But the Manager Christopher called to apologize. However his apology was more of a "Im sorry you just werent understanding what I was saying, let me explain it again" and basically suggested that it was our fault he was rude. So, my fellow gamers. I highly suggest you trade your loot in at another location and spend your shinies at either the Game Stop inside of the Stratford Square mall or at the Best Buy a few doors over.
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toph brown
im done with this location and gamestop in general. I went in to buy a gift a few months ago. later my wife went in to get a different gift. the guy working their told her that I was in and what I had spent (which is non of his god damn business). so I stopped in again around x-mas to get the family gifts. the c%^ksu%^er again told my wife I stopped in and what I had spent after I asked them not to do so they would not find out what the gifts were. clearly they do not appreciate their customers, have big f%^kin mouths and do not know how to shut them when asked to do so.
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Jaehyun Suh
Hello fellow gamers. I had the worse experience at this location GameStop yesterday. I was in there to trade my xbox one and couple of games and a controller. The employee looked at my stuff and said sorry but you have to pay more for my trade in and I get nothing out of it. And they were Very Very Rude and pressure me to buy just used games. Overall I Am Very DISAPPOINTED And I am definitely not recommend this location GameStop or any other GameStop location.
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Cruz Martinez
I was warned by my daughter whos 8 not to go here. I took 12 games and they wanted to low ball big time saying scratches to set you up but they were minor finger smears. $7 is what they wanna give you for all when they sell same games $10 or more each. What a joke Id rather give them away then to give them my bussiness.
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William Steele
The staff are always very knowledgeable and helpful. The selection is a little lacking, being that it is a small store, but they have most of the in-demand items. Its a great place to pre-order the next big game or console that is coming out. Its a great place to buy used stuff too, if you want to save a few bucks.
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juan laguna
The guy with glasses refused to work with me because I didnt have my receipt and I didnt use my power up card when I purchased the game and said I can only trade it in for 11 dollars when I paid almost $40. Dont waste your time coming to this one
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Arty mew
I think gamestops are mostly cookie cutter but this one actually has good employees that genuinely like and play games, not just selling them. One employee talked me out of a purchase and into another one and it turned out great.
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David May
Kind of a small store... Though most game stops are small. They closed the one in Stratford Square Mall so this one is 2x as busy. They do have all the items you are looking for so I am guessing that is all you can ask for
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Ken T
Pretty decent store, although its really cluttered from all the non-game stuff and hard to move around in, but the selection of stuff is pretty great and most of the employees are knowledgeable and very eager to help.
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Jim S.
I always have a great experience at the Bloomingdale GameStop. They are very kind and professional with suggestions and advice. Ill continue to shop at this GameStop as long as Im playing video games!
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Lisa Kubicz
Wonderful. The people who work their were very patient with both my boys. And their both have Autism. They left with huge smiles on their faces.
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justin spencer
Went in, they had what I wanted and I was happy, tired to push for sales tho (reserve this new game coming out etc) but not bad over all
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Sean Rowe
Bought an old N64 controller here and reprogrammed it to always be on rumble mode if ya know what I mean. 8/10
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Karine Mike
Like all the games AND the non game stuff. Lots of choices and items. Nice staff.
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Rick L
Rough parking lot to get out of. not their fault. Service is very attentive.
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nina perez
Very friendly staff, while the selection isnt huge it is a tiny tiny store.
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Solrac A
Good staff. Can be a bit busy at times but the customer service is good
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Mike Lorenzo
Super friendly staff even during the height of the holiday rush.
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Helen Jawicki
GameStop a little expensive for used used items thats okay
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Portobello Mushroom
Only offered 7 dollars for DS lite in like new condition
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Michael Grafer
Always has good games in stock and friendly staff
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Rachel Pitzele
The staff there were super helpful and cheerful!
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Martin W. Bohse
Nice little store with friendly employees.
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Luis Verdin
Good prices, employees will work with you
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yuri barrera
My kids like a lot this location
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Dylan Looney
Great people work there.
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H H
Good deals here
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George Bush
Horrible Staff
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A.J. Maloni
Great place.
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Logan guevara_3193030
Good