Category: | Video Game Store |
Address: | 579 W Dundee Rd, Palatine, IL 60074, USA |
Phone: | +1 847-991-4091 |
Site: | gamestop.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Jerzy Kajmowicz
Of all the variables that any business has to offer, customer service is the absolute most important practice. Dennis (store manager) and his team present the utmost friendly service one can not only expect but to hope for as well. It is clearly evident these guys have a drive & passion for what they do. They are overly familiar & knowledgeable of the games they sell along with the gaming culture. This GameStop team goes above & beyond the standard call of customer service. Seriously great guys.
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Nagendra N
Did you buy something here? Just a day old? Sorry, you cant return it. Get smart, buy it online. Update: read the instructions carefully and went back to return again, as it says I can return with in 30 days. Even after showing the policy the dude did not accept without going through an argument.
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A Private User
I think this Gamestop is pretty nice, sometimes the guys/girls working there tend to be a bit crabby but its not all the time. I guess we all have our days, other than that it seems to be a decent experience with the emphasis on DECENT....
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Matthew Clay
Dennis was great! He solved a problem that was getting me no where with the 800 number. He took care of it. Recommend going here for your gaming needs. Great Customer service!
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Scott Sworld
This place has WAY better customer service than the GameStop on Lake Cook in Lake Zurich. I go out of my way to go to this one instead.
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Arcane Divinity
The manager Dennis has unreal customer service! All the employees are amazing too. I definitely recommend this GameStop!
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DonkieNation
Theses People Are Slow Ask For Mark He Has Been Working In The Palatine Illinois GameStop Form10Years!
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Jesse Perez
The younger associate there was very helpful and enthusiastic about some of the latest video games.
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Kevin Chorzempa
Ask for Dennis. Hes amazing. Knows his stuff and is great at what he does.
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Robert Johnson
Got called out for giving a 1 star review previously. A little unnerving.
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Evan Limberg
Great place and the employees are very nice and very helpful
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Eric Rodriguez
The staff there are very helpful and not pushy.
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A Private User
I was just there yesterday. Its a Gamestop.
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Robert Maynard
Associates are always friendly.
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Hitane Patel
Very helpful staff....
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Nathan Allen
Great place to shop!
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Daniel Macias
Great service
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A Private User
Amizing