Category: | Video Game Store |
Address: | 6549 Grand Ave, Gurnee, IL 60031, USA |
Phone: | +1 847-855-8230 |
Site: | gamestop.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Rae H
The sales associate that was "helping" me gave me false information on returns and the Nintendo DS Lite charger being compatible with the 3DS. Not sure if it was intentional or not but if not, she needs to be retrained. Fortunately, the location in Fountain Square was able to help me out despite her mistakes.
LI
Liz Watson
My husband and I bought a PS3 here that was backwards compatible. It turned out to be region locked (Japanese!) and our receipt was destroyed, but they have been spectacular working with us to fix the issue. If they were more conveniently located for me, they would be my go to GameStop! Way to go, guys!
JA
James Sharp
Very friendly and helpful staff. They have gone out of their way to help me invest a small fortune into Skylanders and Disney Infinity characters for my son. Even searching out specific figures not available in the area and having them shipped in for us.
MA
Matthew Newkirk
Super friendly and knowledgeable staff, well stocked. They had the DS3 accessories I needed for Christmas gifts at the best prices!
TI
tick tock block
This place has always had the games that I have wanted and all the people their are extremely kind and very welcoming.
DE
Devyn Sjong
Never had a problem here, employees are awesome and very knowledgeable. They definitely show why they have prestige.
AN
Antonio A.
Really good Gamestop. Employees are always nice. Although sometimes they ask if you need help a little too much haha
DA
Darlene DeMario
Wonderful! Customer Service is Excellent! Staff is very knowledgeable and helpful! I refer others to this store!
AN
Andrew Laedtke
The whole staff will change your life with their excellent customer service. DAh best
JA
Jaspreet Singh
Best GameStop Ive been to. No other location has been as helpful.
CO
Collin Chinick
Great gamestop customers service
AP
April
Reasonable prices on used games
ED
Edwin Long
Great for gaming
MR
Mr. Lupe Medina
Good service