Sprint Store
| Category: | Cell Phone Store |
| Address: | 1750 Homer M Adams Pkwy, Alton, IL 62002, USA |
| Phone: | +1 618-462-0200 |
| Site: | storelocator.sprint.com |
| Rating: | 3.6 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
Location
Photos 1
Reviews 13
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A Private User
The employees at this store have THE WORST attitudes toward their customers. My phone was broke (I have insurance) so I expected to walk in, see smiling faces and employees ready to help me. That was not the case at all! From the moment I walked in the door, the employees had terrible attitudes and gave me the vibe that i was a neusance to them! After 3 days of feeling EXTREMELY unsatisfied and that they were not willing to help me I went to the Woodriver location and thank god I did. The employees at the Woodriver store were amazing and will continue to get my business. You could not pay me to step foot back in this store again!
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A Private User
My overall experience with this store was exceptional! I went in needing my phone looked at, and ended up getting a new Iphone 6! The technician was very helpful with everything pertaining to my old device, as well as the new. The sales reps were super helpful too. Everything was able to be transferred over, i also had fun doing so in the process. This store has a good atmosphere, everyone is fun and gets things done in a timely fashion. 10/10 would recommend to anyone.
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A Private User
Hannah and Krystal were both very helpful with making sure we upgraded to the best device for my wife. She has had many problems with her phone and the girls made the experience enjoyable and assisted us to the best of their ability. They set up all of my wifes apps, contacts, and pictures. We could not of been more satisfied with our experience at the Alton Sprint Store.
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A Private User
Ian Lawson and Jeff Houge gave excellent customer service by making a great match of Sprint products to meet our needs. They were friendly, knowledgeable and quick. They went the extra mile to get us the phones we needed. Thanks! New Sprint members in the Godfrey, IL area
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A Private User
Never once had a problem solved, only excuses why they cant. Its just a pain to drive all the way to Woodriver location just to have your request legitimately considered. But they tell me to have a nice day... So, they are politely unaware of what they can do.
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A Private User
I was at the Sprint in Alton, Illinois and let me tell you, WOW! Great customer service and all questions was answered. I walked in to get my phone fixed and walked out with a tablet. Everyone there was very nice and helpful.
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A Private User
They say they are within 1 percent of version and that may me true but they are to lazy to run a wire to my house because its not worth their time
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A Private User
Couldnt help me, just chalked it up to "Gremlins in the phone", and sent me on my way without resolving the issue...
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A Private User
Always great customer service, extremely helpful.
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A Private User
absolutely helpless.....
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A Private User
Always helpful!
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A Private User
Super helpful
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A Private User
Great service