Doerner Jewelers

Category:	Jeweler
Address:	119 S Main St, Algonquin, IL 60102, USA
Phone:	+1 847-458-9779
Site:	doernerjewelers.com
Rating:	3.2
Working:	11AM–6PM 11AM–6PM 11AM–6PM 11AM–7PM 11AM–6PM 10AM–4PM Closed

Location

Photos 11

Reviews 5

Dave sitton

Took my Invicta watch into Doerner Jewelers in Algonquin, IL to have the problem of condensation inside the watch repaired, the watch was inspected and the gasket found to be pinched from a previous battery change, I authorized a new gasket to be install at a cost of 16.00, after waiting at least 20 minutes for the gasket change I was given back a nice clean watch with no condensation in it and current date set. I paid and drove off a few miles down the road I looked at my watch and noticed the crown was missing, (it was not missing in the store) so I got to my destination and looked around my car and found it on the floor of my car, I called and spoke to Cathy and said said she was busy and would call me back, I received no call, I call the next day and explain the problem, was told to bring watch in, I told Cathy it may be later in the week or so because of the holiday. When I dropped it off I was told not to worry and it be taken care of. Now they said its nothing they done and the watch is not repairable. I feel something they did to the watch broke the crown. they did have all the condensation out of the watch so they had more then just the back cover off for this repair, and given the watch was broken as soon as I left something in the repair procedure the jeweler did led to this. I suggest if you have something of value to DO NOT take here, they do not stand behind their work and only give a run a round!

jason maywoods

They are a joke. I called in to see if they bought junk silver coins and get a quote. The quote I had to ask a few times just to get an idea because she kept avoiding my question. And then she finally starts trying to explain it to me and tells me my coins are 80% silver? Um no. American junk silver coins are 90%. She tried to argue with me and got very rude on the phone. So to put the story short, stay away. They are a ripoff and rude.

Laura Nadeau

Real, knowledgeable advice and polite, friendly service. I have purchased several items, had a few others repaired, and had a necklace of my mothers altered for a family wedding. I have been extremely pleased with every aspect of the service, timeliness and work quality done at Doerners.

Taylor Boone

ThisFamily-owned business is great!!! We have traded gold and we had my engagement ring custom designed for me. I love it!!! Service is prompt and staff is very friendly & knowledgable. Prices are competitive, and jewelry is top-notch. Beautiful showroom. We will be back again.

Susan Dunn

The staff was so helpful in with my purchase. I sold some gold and they gave me a very good price. I shopped around and I got the best deal here. Kathy and Gabriel are so nice. I would defiantly send my friends there!