Village Green Flowers & Gifts

Reviews 10

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Chris Voudouris

For the past three years I have purchased anniversary flowers for my wife from Village Green. The first two years they did a wonderful job with the bouquet (~$60). The store employees and owner were always very nice and accommodating, and we made sure to document in their system what went into the bouquet. This year, I ordered the bouquet on a Thursday and prepaid for Saturday pickup. The general theme is soft and pillowy, with white roses and grays. As usual, we spent time on the phone where I explained the same to make sure their notes still reflected the appropriate design. When I arrived on Saturday to pickup, the bouquet was peach roses. I laughed and told him he grabbed the wrong bouquet. He checked and confirmed that was what they had made.... I explained it looked nothing like the prior 2 years or what I had ordered, he scrambled and found 4 white roses to at least bring some white to the arrangement, but it still remained primarily peach. I left with the bouquet, knowing very well I couldnt not give my wife flowers. Plus, maybe they had a better sense of what my wife may like. I drove straight home and put them in water. When my wife got home, the look on her face was that confused and disappointed look. The next day we walked downstairs and the flowers were wilting (picture attached), and by the 2nd day my wife had thrown them out..... Listen, mistakes happen and nobody is perfect, but nobody ever made the issue right! Customer service is one of the most important things, and Village Green simply does not have anything more than courteousness. I called the day after and told the same guy how the bouquet did not meet our needs as already expressed. I later called the shop and made sure I left a pleasant VM for the answering machine so I could leave a message for the owner, in case the employee did not disclose to the owner. In the end, I never received a call, message, note or gesture from Village Green. You have lost a loyal customer due to poor customer service and follow-up.

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A Private User

Quality floral arrangements, gifts and service. The floral designer is a true artist with an eye for detail. She really knows her stuff and I wont go anywhere else for flowers! And occasionally, I will go here to treat myself to a unique gift. The prices are beyond reasonable... Hands down the best florist in the Atlanta area!

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Nicholas Peachtree Creek

This place truly are AWESOME!!! They have great customer service, and really cares about the people that walks in their door. When I walked in I really need help with a specific arrangement and you would not believe the quality of help I received. Thanks Kara and Phil!!! You all are AWESOME!!!!!!

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Wendy Johnson

I am a Florist from Minnesota and wanted to send some flowers to a friend that has just moved to the area and you folks were so helpful and nice and you have great prices. Thanks so much for helping me today.

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A Private User

Met with Kara for flower arrangements for my daughters birthday. Great prices. Delivery available at a great price. Very friendly and willing to negotiate. I recommend this company. Thank you Kara! =)

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Ryan Bradburn

We always get the best compliments when we get arrangements from here. They do great work and take pride in it. Highly recommend.

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Hien Nguyen

Last minute order still take it and deliver for me. Great and sweet girl with nice voice help me for my mom birthday flowers

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Stephanie Harris

LUV LUV LUV this place!! They always do such great work with the flowers!! Nice people as well!!

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Nick Mracek

Great florist! Very helpful to get just what I wanted!

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Бекзат Байларбеков

Nice place

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