Category: | Bicycle Store |
Address: | 1575 Old Alabama Rd Suite 209, Roswell, GA 30076, USA |
Phone: | +1 770-587-4980 |
Site: | freshbikeservice.com |
Rating: | 5 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 9:30AM–5PM 12–4PM |
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A Private User
Fresh Bike Service has been built on service and attention to detail. I met Shawn at a local trail head when he was starting his mobile bike service. He asked if he could adjust my bikes brake line routing... It had been assembled at another shop with the front brake line looping outside my front fork. He made the adjustment for his piece of mind. I decided then, that I would become a customer when I could...anyone that looks out for my safety is worth my trust and business. Since then, Ive had my bikes serviced at Fresh Bike Service, and am always impressed with the attention to detail. Simple things like the way the grips line up perfectly, or how brake levers are spaced EXACTLY the same distance from the grips, the angle of the brake levers, adjusting my suspension to include the weight of my hydration pack... Every detail is covered. The atmosphere is relaxed, and the snob factor is zero. If you know nothing about bikes, Shawn will take care of you...if you eat, breathe, and sleep bikes, then you will know from the shop and the people that Fresh Bike Service is a quality shop you can trust.
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Charles Bagwell
Fresh Bike Service never seems to disappoint. This has been my go to bike shop for several years now. I can always count on they guys to be straight up with me on what my bike needs to be kept in top condition without trying to oversell me what isnt needed. It was this approach that lead me to eventually buy a new custom built Yeti from Fresh. Shawn made the process an easy step by step project showing me where to go the extra mile with an upgrade that fit my budget. It is the clear communication the shop provides to help me understand the issue Im having when needing repairs, how it will be fixed and knowing the costs before the work it completed that I really appreciate...just feels like they take the extra mile for you to learn more about the bike which I think makes you a better rider in the long run, If your looking for a trusted local shop with guys that are passionate about what they do, stop in and give them a try. You wont be disappointed! And give the weekly Thursday night or monthly family rides a try.
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J Carter
Shawn and the crew at Fresh are a great bunch. Professional service with a friendly atmosphere. Shawn pays close attention to detail, which I appreciate. How many times have you had your bike repaired and have to take it right back, wont happen here. Just go in an hang out in a relaxed environment, just a bunch of folks who love bikes wanting to go ride and make sure you have a good experience when you ride. I have been to most of the local shops and prefer Fresh to all others. Another plus, it is also ideally located right next to big creek MTB park and green way. This combined with the rental and demo program and how can you go wrong. You can check out one of the new model bikes or the work that was done on your bike as soon as you pick it up by simply riding across the street to the trails! Go see the Shawn at Fresh!
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Tom Walker
I recently took my 5 year old Santa Cruz Blur to Shawn for some work. I had some play in the rear end and Shawn took the time to seek out his contact at Santa Cruz and talk about it. They found a solution that replaced one of the parts in my linkage that had been upgraded over the years. The difference it made to my bike was amazing. The stability improvement on down hills was quite noticeable as well and the added stiffness on climes. As a side note, this was not why I had taken my bike in for work; it was for something completely different. It was Shawn who went the extra mile to ensure my bike was in the best possible condition for me to ride. As a rider and not a mechanic, this is golden for me. It ensures I’ll have a safe ride and will not breakdown on the trail. Thanks Shawn!
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Josh Robinson
I wanted to buy a "decent" bike for my 8 year old after a series of Toys R Us specials and even though I wasnt looking at high-end expensive bikes, Jack who helped me and Shawn (owner) treated us as though we were just as important as someone buying a high-end a carbon fiber mt. bike. When the bike came in, it ended up being a little bit big for my son and there was absolutely no problem returning it (we never rode it outside) and ordering the next size down. Great atmosphere and great to see a local business that treats customers right growing and thriving. I am glad to see that every single review on Google is 5 stars, because that was my experience over the course of multiple visits as well. Thanks!
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Chris Gray
Fresh took care of my worn bike quickly with the utmost courtesy, professionalism and skill. In the final days leading up this years big race in Leadville things weren’t spinning so smoothly. After burning time with unsuccessful fixes at 2 other local shops I found Fresh the day before the bike needed to ship out. They did what the others couldn’t, they promptly diagnosed and repaired the problems sending me on my way to race worry free. There are a lot of logistics that go into arriving at your big event healthy and with a reliable ride. Fresh took care of the mechanical half of that equation. I am very grateful for their assistance. Here on out, nobody but Fresh will ever put a wrench to my ride.
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Doug Gravino
Shawn and the rest of the staff at Fresh Bike are always incredibly friendly and knowledgeable. No bike problem seems to be too big or too small, and most of the time when I walk in with a problem, Shawn fixes it without me even having to leave the bike with him overnight. Definitely a mechanic you can trust: if he says something needs to be repaired, you can believe him. Pricing is reasonable, hours are great, and his location near the Big Creek Trails in Roswell is hard to beat. Great example of a high quality local bike shop with outstanding customer service!
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A Private User
Ive used several of the most popular bike shops in the Atlanta area for years now and while many of them are good, this shop sets the bar for superior bikes and service. I cant say enough for the personal attention I receive when visiting the shop. I recently purchased a Yeti SB-66 and within the first 2 hours of purchasing the bike they replaced my bars, stem and tuned the bike to fit my riding style as I made trips back and forth between the shop and Big Creek. I couldnt have been happier with the service and the SB-66 is the finest MTB I have ever ridden.
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Raymond Foster
Hello All... my last post turned out to be a slight miscommunication... I can honestly say that these guys are official! i had another issue with my "bike" (and i say that loosely). for some reason my tire was going flat and I just bought the tubes from these guys a couple weeks ago.. so I take it there, and they do a bang up service! adjust my brake line change my tube, and adjust some other stuff on my bike... im no expert.. but they spent a fair mount of time on my baby... so thanks guys..AWESOME JOB!!