Kay Jewelers

Reviews 6

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Tanner Thomas

I brought 15 watches in for battery replacement. At first all the staff was great and very helpful. I asked for a break in price bcs of the amount of watches being worked on. When I came to pick them up they said they didnt have the correct tools and only got 4 out of 15 complete. They showed me way and I was understanding. No big deal. So when it came time to ring me up for the 4 that were done the manger was so rude and said Im not giving you any deals on only 4 repairs. I said well them maybe you should of called me before you performed any work. Steve the manager should fired bcs his attitude sucks! Who knows how many other people he try to talks down to on a daily basis. Now I just went to Jared Jewelers across the street and they looked At all of them and said we can take care of all of these with no problem. So leasson learned here is just go to Jareds.

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Jeannie Aument

Besides the manager the people are GREAT! However....if there is an issue and you have to call the 800 number be prepared for a runaround the likes of which will stagger your imagination. In a nutshell I was told because of many issues going on with my engagement ring it would be replaced at no charge to me. Would take 35 days. 40 days later I was told I wasnt getting a new ring and "since I wasnt the person you talked to I cant help you but I left a message with that person and they will call you back". I asked when and this is word for word when I quote, "I have no idea maam. When she gets a chance".

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Breanna Thomas

I just called up there to ask a question and the guy that answered the phone was super helpful.

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David Thomas

Featuring engagement rings, timepieces & designer collections.

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Ana G Medina

Christina is the best . Best customer service

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Danielle Caldwell

Excellent

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