M And M Auto Superstore

Reviews 7

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Terrence White

M And M Auto Superstore has an amazing inventory of vehicles and the customer service was awesome. I wasnt pressured into purchasing a vehicle like previous dealerships. HOWEVER... ...I am disappointed that the 05 Nissan Xterra I purchased a week ago has began to show major mechanical issues—none of these issues showed while test driving the vehicle AND I wasnt made aware of the issues. Im pretty sure the dealership was made aware of these issues. Before finalizing the paperwork, I did notice that the front right tire was in major need of air and was fixed immediately. However, the tire pressure light remain on and I was told to "give it a few days for it to go off." It has now been a week. To make matters worst, the check engine soon light also comes on. I was told it could be the brand of gasoline I was using as the code P0430 registered. The dealership cleared the code; it took two days for the light to reappear. So I finally took the Xterra to the Hiram location of Kauffman Tires to find out that there was never a sensor in place and that I will need to replace the existing catalyst converter. Fortunately, the Nissan Service Center in Lithia Springs has provided me an estimate for replacing the converter—a price I am comfortable with, but wish I could have avoided. My suggestion to potential shoppers: have a trusted personal mechanic service your vehicle before driving it home.

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Alison Walters

My husband and I have been in the market for a vehicle for about a month now. After trolling the web for several weeks we finally settled on a 2000 Ford Expedition we saw advertised at M&M Auto Superstore on Thornton Rd. After calling to schedule an appointment we went up to the dealership and were greeted at the door by a salesman affectionately named "Big Head Ed". Ed was beyond knowledgeable and super easy to talk to. Unlike previous experiences, there were no hard sell tactics, no condescending attitudes and no double talk. The truck was exactly as described and after test driving we decided to purchase it. M & M processed our paperwork quickly and Big Head Ed kept us entertained while we waited. I can honestly say this was hands down the BEST vehicle purchasing experience I have ever had. Ill be sending my son there in the next couple of months to purchase and it doesnt hurt that they have an awesome referral program. Im not kidding, if you need a reliable vehicle, in good condition and a great price, this is the place to go. Thanks M&M Auto Superstore for an excellent buying experience and thanks Big Head Ed for being you!!

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John Turner

So I found these guys on AutoTrader while looking for a minivan...I had been all over craigslist, been to several dealerships, and craigslist stuff had been mostly very unclean in the range we had been looking for, and the dealerships had been more than we wanted to spend. Called on a Sunday, normally closed, a guy named Jack picked up the phone and said he was there for an hour for a delivery so we could stop by and look at a deal for a used Chevy Venture. Jack was super nice, said he comes by on Sundays to feed a stray cat anyway...I like that kind of guy. He let us test drive a very clean vehicle...worked with us on our cost and we did the deal on a Sunday. Paperwork couldnt be printed till the next day. So we came back and met one of the owners, Erik. Very friendly guy and he reviewed with us what he knew about the vehicle and let us know that he would work with us to find new headlights at his cost for this "As Is" vehicle if we wanted. My wife and I left there feeling we were actually taken care of, not taken advantage of. It was a great experience.

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Taz8415

Ive never written a review before, but after my experience with M&M I feel like I have to say something. After going to countless dealerships and buy here pay here lots, and my score taking a beating worse than Tyson, M&M was able to get me approved for their 07 Lexus GS350. I never imagined owning one of these much less getting full price for my trade in. They were completely upfront and honest about what they do and Susan answered all of my questions first before walking me through the deal. They also provide a Carfax on all on all of their cars without question. Before I was ready to consider buying I told them that I wanted to let my mechanic look at it, and not only were they cool with it but they even took it to him AND LEFT IT UNTIL HE WAS DONE!!!!!!!! Then to top it all off I dont get off of work until after they close, but they waited until I was able to come in to work with me and we ended up finishing 3 1/2 hours after they closed. I will be coming back to buy from them again. Thanks again M&M.

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Rhonda Burkhalter

Searched online with many dealers in the area and found M&M to have the best used car prices. Buying a used car can be a tricky process but finding a dealership with real market value prices is near impossible. We went to M&M today and were greeted by a welcoming sales person who gave us a great shopping experience before running us through the mill with credit applications and down-payment negotiations. This set them apart from any other dealerships weve been to through the years. The gentleman we worked with, Ed, was very courteous and we would recommend anyone to him. We went, hoping to buy a car with limited means, and Ed made our purchase possible. We just parked the new car at home and love it. Thank You, Ed! It is perfect!

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Apryl Chastain

I wouldnt recommend this place to anyone.. Shop around, I purchased a truck from them and after a few months I am now paying a truck note on a truck I cant drive.. I have to have a whole new bottom end put in my truck as well as new heads.. so on top of an outrageously high note Im having to pay on loans I had to take out to get it fixed. All these issues were preexisting and it should of never been sold.. So all and all if you decide you must buy for them take it to your trusted mechanic. Their mechanics apparently have no knowledge and never thoroughly inspected this truck.. Value had to be basically set on cosmetic not it being road worthy.. So thanks M & M job well done! I will never trust a used car dealership again.

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Rob Sylvester

First, I want to state that this post is not about my opinion of M & M. Its just about the facts concerning my purchase from them. I bought a used truck (as-is - they didnt offer me a warranty) from them. As soon as I got it home, it started making loud timing chain noises. I had it towed (at my expense - $260.00) to their mechanic. The mechanic installed a new timing chain tensioner that I had to pay $200 for. The noise was better at low RPMs, but at 2800 RPMs, the noise was still there. Approximately 3 weeks later it died on the highway when I was on my way to work - another $85.00 towing fee. It turns out that the timing chain broke and bent some valves. Now Im going to be out $2200 more for an engine replacement.

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