Category: | Used Car Dealer |
Address: | 3620 Bankhead Hwy, Douglasville, GA 30134, USA |
Phone: | +1 770-949-8080 |
Rating: | 4.8 |
TO
Tommy Robinson
Ive been a customer with Acceptance Auto and the customer service his horrible. I only had my car for 2 months and it broke down twice. They gave me a hard time about fixing the car. Then on top that my car is broke down on the side of the road now! It was suppose to be towed SAT August 19, 2017 Today is Sunday August 20, 2017. I was told to leave my key with door unlocked and right now my car sits in a vacant parking lot with no lighting at night. Then I was told I could pay Bi weekly or monthly. I stay in South GA in clayton county and they car dealer is in Lithia Springs. I cant drive there every two weeks to take money putting extra miles on a used car. Plus they dont have a debit card payment online or by online. So I have to mail my payment. I called and let them know my payment was mailed and offered to give my receipt number for the money order and I was told no thanks your fine your account was notated. I then said are you sure? The lady said yes youre fine. Next day my car was repossessed! I come outside from a long hard day of work and my car is gone!! I HAVE HAD IT WITH ACCEPTANCE AUTO! whatever you do, DO NOT PURCHASE A VEHICLE FROM THEM!!!! They were good about five to six years ago but now I Feel like they dont give a damn about customers. Cars shouldnt be breaking down this early in tbe contract. They are used cars, however its to early for these types of issues. The card should be throurogly checked before placed on the road. I was placed on hold multiple mind yesterday and avoided to keep from addressing my issues. I have referred people to them and have done business with them in the past. I wont rest until this company either shape up or close for good.
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Keishaun Wilson
So far so good....got my car n Sept...no problems...very east process I had a minor issue about a wk later they fixed it ASAP. Very satisfied customer my Mom even came n got a truck . ..will do another review if something changes.
AM
amber carrington
I will be shopping here soon and I know that I will receive excellent service in Jesus name. I,ve heard alot of good things about these guys. My good friend purchased a car here years ago
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Lisa Sterling
I financed a van a month ago. Easy process and the people were really cool. The van is perfect for what I need. No issues. Rides great. Everything works. Miles were not too high.
AN
Angela S
Ive always had a great experience with everyone there its like a family. Ive bought four cars and havent had any major repairs on any of them and they work with you!!
TH
Thomas Davis
Ive been dealing with acceptance auto and there by far the best auto dealer ive dealt with yet!
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Latonia Thomas
The sales guy Arlus is very nice and they have very reliable cars at great prices.
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Lilnorris Hammond
Love it nice prices, willing to help and free oil changes
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Carol Perales Montañez
Excelente servicio!!
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Dewayne Mccall
Good cars