Category: | Cell Phone Store |
Address: | 4825 Stone Mountain Hwy, Lilburn, GA 30047, USA |
Phone: | +1 678-344-2331 |
Site: | t-mobile.com |
Rating: | 4.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Diallo Thompson
Customer service was poor. We were left sitting and waiting for a long time and then when everyone else was helped, two of the three agents left and went in the back room leaving us sitting for another 10 minutes without any explanation. Then the remaining agent just stood there talking to a customer without saying anything to us until I confronted her about it. Then she told me that she was now off work and I had to wait until another agent came back out. Somebody should have at least said to us that she was now off after she helped others and that one of the other agents would be out shortly...and then at least we would have known what to expect.
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Val K
This location always provided excellent customer service no matter whos is there. I shopped on several occasions, never same people in store but always same quality. I was told by another location to just call customer service number and take care of it myself. This location offered to make the call and perform all changes to account for me. Personnell appears to enjoy what they are doing. I would not hesitate to drive a few extra miles to get to the 78 location
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T Trinichick
The BEST customer service anywhere!!! Glenn stayed after the store closed my service was right then did follow-up calls to make sure all was well!! He remained so patient the entire time. Never have I been so happy with the customer service at a cellular establishment! Theyre the best!!
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perry whaley
Wow what can I say about this store customer service is 100 and Lisa and Megan are the best and if they leave Im gone they are really great for that store see you guys soon . Perry your best customer
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MESFIN BORENA
I went T mobile at scenic hwy... wow very slow and they gave wrong information....I will never go there.... Here fast service,helpful and amazing peoples. Thankyou
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Dr. Ameena Ali
I have TMOBILE but the fact that they offer AWESOME customer service just makes it a pleasure to keep paying my bill!!!! This store is the best!!!!
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Ian James
I love the locale... Always a good day to go there. They have remodeled for so reason. Nonetheless I try to do all my transactions there.
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Ron Gomillion, Sr.
Super friendly people work there and they are very helpful, but its often busy so a visit usually will take you a while to complete.
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Ann Scott
My visit was amazing at T-Mobile I met a young lady named Renee that help me with all my needs keep up the good work..
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zishan ali
I always go there and they have always been very nice and there customer service is upto the mark
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Mario Fernandez
Very helpful associates that girl Terry couldnt be better! Took care of my things all the way
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Nicholas Abayomi
Store of choice since 2009. Very helpful. Kimberly was amazing on my most recent visit.
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Walter DeVoe
They seem to be quite knowledgeable on their products. Also very friendly.
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Anthony yoga
Ok, but depending on who you talk to you may get different answers.
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michael henderson
The personnel there were polite, knowledgeable, and expedient.
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fausttattoos
Friendly staff. Small place and can get very crowded.
DA
Danl Giles
Very well educated people, they really seem to care!
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Patrick Boggs
Super crowded, but staff tries hard to be friendly.
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Tony Avant
T-mobile does not have good customer service
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Kristina Caver
The staff here was awesome!!!! Thanks
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Danita Hancock
Great helpers always busy but quick
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malik waliyani
Good Customer service.
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Jose Caba
Great customer service
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David Diener
In and out in a flash