Flower Cottage on Main

Category:	Florist
Address:	2821 Main St, East Point, GA 30344, USA
Phone:	+1 404-768-2626
Site:	flowercottageonmain.com
Rating:	3.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 100

Reviews 4

C. Sawyer

Ill start with the positive. The customer service I got was initially great. I called, almost distraught, after my Mothers Breast Cancer tests went awry. I asked the woman who answered if there was anything in stock that could either be delivered or picked up. She graciously agreed to send me a text photo of the arrangement to my cell phone to ease my mind about buying it sight unseen. I was restricted from visiting the shop in person and didnt want to order online when I could consciously support a local business. The text didnt arrive. Instead, the florist called me back to inform me that the arrangement shed described was not $50 as she had thought but rather $60. I listened to her message with an offer to create a new arrangement for my budget of $40-$50 for this VERY important purchase. I gave my credit card number over the phone and requested an elegant, colorful arrangement to brighten my Moms spirits. What my sister picked up a bit over two hours later was something that looked like a grocery store bouquet complete with oodles of useless greenery. Im not a trained florist but I do have a minor hobby of flower arranging. My medication regimen kept me from driving that day & using my Florist Wholesale account to buy her a bunch of something wonderful. Instead, I unwisely trusted the skills & integrity of my neighborhood flower shop. Ive learned my lesson. I should have ordered online instead of spending $53 on a bunch of flowers I could have gotten from Kroger for $19.99! Im appalled and likely extra angry because I specifically told them why I needed the flowers. I was NOT expecting more than my money entitled me to. I do not make a habit of trying to undervalue services or goods to be cheap. I also dont diminish the hard work involved in running a small business. Im most distraught about the lack of effort, thought or regard to my requests. I sincerely hope this isnt what theyd call a $53 arrangement. If so, that is unacceptable.

Marien Cole

My daughter goes in to weeks of training for her job at various U.S. and I like to send her flowers. It is difficult to sit many miles away and wonder who will deliver the message I am sending to my daughter. You did it! I could tell by the Facebook page of The Flower Cottage On Main near Atlanta, GA, that they are an artistic force to gladly deal with and I was right! The beautiful flower arrangement arrived this morning - fresh, lovely, seasonal! THANK YOU!! I highly recommend The Flower Cottage On Main and will order again from them.

Stephen White

Did not like the experience I received once coming into the establishment. Customer service skills go along way with me, and to be treated like as if I was slow shows me this is it the place for a lot of people. Please do better! No question is a dumb question

Sean Wheeler

Great and established florist!