Category: | Furniture Store |
Address: | 1611 Ellsworth Industrial Boulevard, Atlanta, GA 30318, USA |
Phone: | +1 404-351-8090 |
Site: | horizonhomefurniture.net |
Rating: | 3.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–6PM |
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Alex D
If I could give this place negative stars, I would. Horrible experience!!! While the furniture at this place is unique, it is not well kept and the store is horribly managed. I searched all of Atlanta for a specific looking dining table. I found something very similar at this store and despite it having a few flaws, I decided to trust that these nicks would be repaired BEFORE delivery. When the table was delivered, I noticed the table was never fixed and called Mike (owner). He insisted that it was fixed and only later admitted that nothing had been done. He said he would send someone to fix at my house. NEVER HAPPENED. Then he said he would send me the stain so I could do it myself. NEVER HAPPENED. I have called over 15 times and Im very close to just getting the repair done myself and having AmEx discount it off the sales price. Mike told me he is a small business and didnt have time to deal with these little problems. I guess he doesnt care about word of mouth and his stores reputation. RUN from this place. Check out the foundry (across the street), direct furniture, or the other furniture places in the area. Much nicer people and also unique pieces. I will NEVER step foot into this place again!!!!!
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Crystal Genteman
DO NOT BUY FURNITURE from this store! We bought a "leather" sofa that turned out to be bonded leather, which is not leather at all. We paid $1600 for a small sectional, which is on the low side for leather but high for bonded leather. We thought we were getting a deal but less than 3 years later the black "leather" starting peeling off. We reached out to the store owner at least five times though calls and emails showing him photos; he promised each time to respond but never did. After we showed up at the store with the awful looking pieces, he finally said that he would give us a new sectional at cost for $700-$800. We picked out what we wanted then he called me back and said it would be $1400-$1500. I will not deal with this store again; I do not trust the quality of their furniture and their customer service is obviously terrible.
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India Forginson
Stumbled upon this store while waiting for our playing time at Top Golf Atlanta Midtown, which is just across the street. I will start by saying I dont like to spend hours shopping in stores, however the Manager Mike made me feel very comfortable just looking around. I had no idea this place existed. It has a very large eclectic selection of everything from couches to kitchen tables with really nice current design. Nothing boring or out of date here. The prices seemed lower than you would expect on the Internet but the furniture was very well made. I cant think of another Atlanta store that has a similar selection. I actually didnt buy anything, but plan to shop here the next time I need furniture. I would recommend this place as high design, and high quality that wont break your wallet.
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Becoming her
Mike sent me half of my furniture now I have picked up a full time job consisting of calling him daily to get the correct funiture. It has been over 3 months and Im really considering taking him to court because he has received my payment but yet I havent received my funiture. everyday I call him he barely answers then he will say oh yea we just recieved it. He also just handed my bed over to some random man who claimed he was a delivery service he called me with out my consent like hey I have your funiture. The. He tried to charge me180 dollars to deliver and set up my bed separately from what I had already paid mike. I will never in life shop here agai his buisness should really be shutdown. He sucks as a buisness owner and just tries to run a scam on you
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Kennard Reeves
Decent furniture however Mike, the owner was dishonest & will give you the runaround if you let him. Customer service was terrible. you will have to stay on this guy like a project manager to get your furniture when you want it & when it has been promised. Took over a month & daily calls to get a piece he later admitted took 2 days to prepare. Had Mike been straight up or provided a discount for the inconvenience, I would not have had a problem with it but because he was not and offered little consolation- you are now reading this post & I am sure he will as well before having a friend or colleague write a post to offset the bad rating.
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Jeff Hamm
I love this place. They have Excellent quality furniture at a price that wont empty your wallet. Real wood furniture, contemporary, industrial, unique pieces that will really differentiate you home form the folks that chose the big box stores. I have bought several pieces for my home and my condo in FL. Mike and the staff are very eager to help you and if you dont see the item in their huge showroom, he can order it for you direct from the manufacturer. This store is one of those hidden Gems, a must visit if you are looking for furniture. Jeff H.
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Sina Chowganie Noori
My favorite place to find just about everything my client wants; its just truly a designers treasure store or the everyday buyers. The store is filled with quality furniture and a helpful staff, who go out of their way to make you feel right at home, while letting you wonder freely without following you around. The prices & quality just cant compare to local dealers.
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Jeff Vale
We recently bought a desk for our home office. It is from the Live Edge collection and we love it. They completed the desk on time and delivered it without a problem. It is a really top quality desk at a reasonable price. The people in the store were exceptionally helpful in figuring out the best option for our house. I highly recommend this furniture store!
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Taylor Scott
I recently moved to Atlanta and brought no furniture with me. The staff at horizon home helped me find some awesome stuff and the prices were great. I actually noticed that a few pieces I ended up with were being sold at other stores in the area at almost double the price horizon had. They have a great mix of styles and the quality seems to be top notch!
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mrsname2012
Avoid! the worst experience ever! I ordered a bedroom set 3 months ago. Got a bed and a chest after 1,5 month. even I was told the set will be delivered in 2-3 weeks. Still waiting on my dresser. Prepaid and now the owner Mike tells me I should just order it myself online. The owner is very dishonest!!! AVOID THIS PLACE!!!!
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natalie zerr
As a designer this is one of my first stops; unbeatable, unique pieces, and incredible contemporary finds. You might have to search half of Atlanta to discover their custom length, stained reclaimed wood with solid steel legs tables, desks, nightstands you name it! Made within the premises. Love it!
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mark miller
Have now bought 4 tables, 2 chairs and 1 bed. Original Live Edge table was not quite right first time, so the owners made another one to fit our desired look. Great service. Unusual and unique furniture, that you will not find elsewhere. Highly recommend and staff is very helpful