Michaels

Reviews 43

AM

amanda s

I had a terrible experience with Michaels custom framing. I will never go there again, the manager was rude, condescending, and not helpful and their staff was not properly trained in framing. I brought a painting from Paris France to be framed here. The person who helped me pick out my frame was nice but not knowledgeable. This person insisted i put glass on my oil painting (oil painting are not to be framed with glass). I declined. I received a call the following day from the manager asking if i was sure i didnt want my painting framed with glass, saying that my painting would be ruined and the matting ruined as well. I told him i was positively sure. My painting was supposed to be ready for pick up July 23, 2015. I received a phone call from Michaels custom framing on July 22, 2015 the day before pick up. This time it was a different person, this person was helpful and told me that it I was right to have declined glass on my piece of art, and that the person who originally helped me was new and didnt know what she was doing. The person informed me that they framed my painting wrong and that stretcher bars were necessary and that she was sorry for the mix up. This person informed me that the size of my frame was ordered too big and that she had to order the stretcher bars. She informed me my painting wouldnt be ready for another week. A week later i get a call that my painting is ready for pickup. I go to pick up my painting and my painting was framed with GLASS. I was very perturbed and told the manager that i specifically asked for my painting to be framed correctly as an oil painting should, WITHOUT GLASS. The manager was rude and condescending and told me it was an old wives tale and that i didnt know what i was talking about. I advised the manager to reframe my painting and that i would never be coming to this michaels again. i informed him that i was frustrated from all the mixed messages and different information i received from himself and from three other staff members. Michaels Custom Framing in Wesley Chapel is lacking training in how to frame art and communication between staff. They are not knowledgeable in CUSTOM framing.

---

ST

Stacia Bryl

Had a coupon for 40% off of a single regular price item. Found a kit that had 6 paper doll horses and 200 punch out fashions to dress and decorate them with. It was a little pricey at $19.99, but it was a perfect Christmas gift to put away for my granddaughter who loves horses...plus I had a coupon for 40% off one regular priced item. I get up to the checkout with my coupon, and Im told that this paper-doll item is considered a book, and the coupon cant be applied for books! So now what do I do? Be a stingy Grandma and put it back? Of course Im not, and Michaels knows it! I very much like Michaels, but their coupons have way too many exclusions and they find a way to categorize items so that these 40% coupons can rarely be used for anything over $10! A $19.99 paper doll kit, (basically a toy), was categorized as a book so coupon wouldnt apply...Shame on you, Michaels !!!

---

AM

Amy S

It is a nice store but their offerings are definitely skewed. The yarn section is the tiniest I have ever seen which is the most disappointing thing to me. If you enjoy baking, drawing, or scrapbooks then this store is great for you.

---

MI

Michele Stevic

Clean and helpful staff. I always find what I need. Check out their sales and clearance for awesome deals. Towards the end of the seasons they mark everything down. Dont forget your 40% coupon before you come.

---

LA

Laurie Manzi

Despite the other reviews, i love this store! My daughter loves crafts and she buys everything here. Long lasting material and cute seasonal crafts are what makes this such a great store.

---

FE

Fernando Lopez

Its a nice place to shop for craft related stuff, albeit expensive at times. They do have a nice selection of artist material and when I need something today, thats were I go.

---

WE

Wendy Lueddeke

Good variety of crafts. You can use the coupons from Michaels Web site (on smart phone) at cash register Store is clean and friendly staff. I go there a lot.

---

PA

pamela draper

Its a really small Michaels. I hate driving to Brandon but that location is much larger and carries more seasonal items, and stocked them earlier, it seems.

---

LI

Litel Otero

Me en canto mucho mucho parking bien amables las en pleadas

---

SA

Sam Smith

The store felt smaller than other Michaels. They didnt have a very big selection of paintable ceramics which is what I specifically was looking for.

---

JO

Joshua Bedgood

Had to help my daughter find stuff for a school project. Thankfully Michaels has a wide variety of things to choose from.

---

DA

Daniel McFadden

All sorts of craft stuff. Checking out is always easy. Sometimes tough to find staff out on the floor if you need help.

---

JA

Jazmine Robbins

I went here for yarn. There is a very small selection and is overpriced. Only time its worth buying is with a coupon.

---

EM

Emmanuel Stinson

Always helpful , always have what I need for school projects. Customer service is always friendly and professional

---

JJ

JJ Vinas

Love Michaels! Always find anything were looking for. This store in particular has very friendly employees!

---

VI

Victoria Migala

Very helpful staff. I found everything I can as looking for and wish I could have bought more.

---

LY

Lynn Dowdell

Great one stop shopping for crafts and art projects. Remember to always get the coupons.

---

DI

Diana Marshall

Love it. Inventory is fabulous and I could have spent the day there browsing.

---

EJ

EJ P

Great selection of arts and crafts at a reasonable price.. Worth the trip.

---

CA

Carol F

Love Michaels good variety of Arts and Crafts, Scrapbook, paints, ect...

---

JO

Jordan Palerma

Good store with mostly friendly people, not a fan of the manager though.

---

AM

Amber Robbins

Love this store! They have a great selection and a very helpful crew.

---

ER

Erin DiBenedetto

Very friendly and well organized. Very few class offerings here

---

AS

Ashley Deltor

I like that for the holidays they do crafts with the children.

---

JA

Jacob Thames

Assistant in arts and crafts very helpful and knowledgeable

---

ZO

Zoya Ali

Great variety of arts and crafts items. Lines arent long.

---

NO

Nora O.

Always helpful and friendly. Great deals and sales.

---

RO

Ron Delbridge

Has better frame selection than Brandon store.

---

DA

Daniel Rodriguez

Great array of supplies for your DIY projects.

---

DO

Donna Harrell

Very good return policy. Very well stocked.

---

MA

Marie Jarrett

The staff is always ready to help thank you

---

AD

Adrian McCallister

Sometimes a little pricey,but have sales.

---

HA

haley wood

Clean but the staff couldve been nicer.

---

KA

Kasey Zink

Check out person not polite at all

---

DE

Demelza Turner

Always has great sales and coupons

---

RU

Russ Griggs

Well stocked... Great variety

---

RO

Robert Bedford

Gr8 place to get craft stuff

---

BR

Brian Czajkowski

clean and courteous

---

PA

Patrick Kavanagh

Clean and friendly

---

TO

Tom L

Friendly staff

---

AN

Anna Abraham

Helpful staff

---

BR

Bryon Sineff

Good deals

---

JA

jarelis00

Good store

---

---