Office Depot

Category:	Office Supply Store
Address:	5950 20th St, Vero Beach, FL 32966, USA
Phone:	+1 772-770-1885
Site:	officedepot.com
Rating:	3.8
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 29

Reviews 20

Pam Rudd

Office Depot in Vero Beach gives great service! Its bright and clean too! When you walk in the store there are at least one employee that welcomes you ready to assist with whatever you need. My husband and I have always been impressed with this store and the staff. For some reason we were in the habit of just going straight to Best Buy, but would leave there frustrated because of being ignored. Theres usually lots of staff in the computer and camera section, but they stand around visiting with one another, and dont even acknowledge that youre there. After enough times of that, we finally just started going to this store. Every once in a while well go to Best Buy hoping it has improved. Nope. We leave there aggravated and empty handed and head on over to Office Depot where we are welcome and appreciated. Normally if I read a review like this, I would think its coming from someone working for Office Depot, or a disgruntled ex-employee of Best Buy. Neither are the case. We are local residents of Vero Beach.

Michelle Tag

We did all our print & copy services at this store for over 10 years. Initially, very satisfied. Sometimes we had as many as 50,000 copies. We bought numerous computers, printers, etc. here. Then management changed around 2015. Almost immediately we had severe copy problems where pages were missing, out of order, etc. The management actually blamed us, claiming thats the way we brought them in. Just recently we attempted to have them print up cards for our business. They couldnt even get that right, losing the order twice, if you can believe that. This is only reflective of their Vero Beach store. We have not had problems at other Office Depot stores. We now go to Staples with out $25,000 annual worth of business.

Susan Maurer

We were there today for supplies. The "department " manager was called over to override the register because it would not take there own coupon. The coupon was not valid because he considered a $4 calculator an electronics product. Regardless the real problem was how he treated the woman originally helping us. He was very degrading and bullying. Her reaction left nothing to the imagination that this was not the first time she had this kind of encounter with him. At this point the line was forming and we chose to abandon the purchase for our comfort and the obvious torture of the saleswomen. Shame on Office Depot for allowing this badgering and bullying of there employees.

Rudy Mondejar

I tried to put some spiral yesterday to a couple of pages but the person didnt want to help me. He said that it could take 30 min and they were closing the store in 1 hour. What???. I left the store very dissapointed and I came back today to do it during the morning and they told me that it could take several hours to make it. (I think they didnt want to work on it). I decided to go to Staples. They helped me and I had it in just 1 hour. If the manager is reading this message,let him know the customer service in your store is the worst that Ive ever had. I have bought several times there but I think after today I wont come back again.

Amanda Sweeney

I wouldnt even give it one star the service was horrible ! My dad looked at a lady for help and she turned away and ignored him... and then when we went to check out I asked to open a line of credit and he looked at me like I was stupid and never opened a line of credit for me... and then I told him my email and he did it all wrong and after I mentioned it was wrong he ignored me and continued on doing what he was doing... and told my dad he HAD to take the 2 year service when it was optional.. gotta say Im not pleased with this place by far.. very dissatisfied!

Kevin Milewski

They made it work. I had a problem with paying with PayPal so they tried ordèring online, which worked. However, the failed in-store purchase locked up my $20 in rewards and the paper I wanted didnt have the buy 2 get 1 deal online. So after the order they did an exchange using in-store pricing and it all worked out. The only reason I didnt give 5 stars was the original problem of their in store PayPal not working, which caused the issue. But they did great getting around that!

T Lyons

I would like to say thank you and give credit where credit is due. A few days ago I had a major project that I needed to be printed and bound. Lauren went above and beyond with making sure that my project was done extremely well and she treated me even better. Its hard to find good customer service these days, but she did everything with a smile and a very nice conversation. I will definitely trust her with anything I have in the future.

A Private User

No Tax Exemption at the register for a non-profit purchase even though I had our exemption certificate in hand. I faxed the form for their process to "Annually Sign Up" for tax exemption 2 weeks ago and have not heard anything. Their phone line for exemption applications has no people - only plays a message to go to their website. -- UPDATE -- had followed up with no success but after three weeks we received a plastic tax exempt card.

Angel H. Juarbe

Three customers me being one of them about five to six employees in the in the store two customer service reps very slow had to get help from the sales guy to get one of the customer service reps to help me...

A Private User

When I called, the phone was answered by a pleasant person who actually volunteered helpful information. What a nice surprise!

Steven Calabrese

Clean store, helpful staff, not the biggest selection compared to other office stores. Usually only 1 cashier available.

Christina Moynihan

Clint is an energetic and knowledgeable associate. Ask for his help when you are at Office Depot.

Toni Green

To many limits on school items. Most items were cheaper price at Walmart

Joan Freeman

Needed addtional items. No problem. Just Ask. They had them.

Bob Eskin

It is clean and well kept and well maintained