Category: | Auto Parts Store |
Address: | 718 E Tarpon Ave, Tarpon Springs, FL 34689, USA |
Phone: | +1 727-942-0116 |
Site: | stores.advanceautoparts.com |
Rating: | 4.3 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
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Nitr EngiEx
The Manager Eric is mean and unhelpful and I thought he would have been fired by now. He always gives me a hard time when making returns and also thinks he knows everything. FYI Eric I never asked your opinion, i just want you to give me the parts I am asking for and be honorable with returns. Now Ryan on the other hand is awesome and has excellent customer service skills, he has gone over the top to make me happy on more than one occasion and he remembers my name when I come in. Sadly I avoid this location unless I have to come here for parts because of Eric! I do not want to shop here because Eric Sucks! ********RYAN FOR MANAGER 2017***********
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A Private User
This is an average auto parts store. Nice and clean and well stocked. The counter people do not have any exceptional knowledge or experience but they know how to use their computer system and are very friendly. They could save themselves a lot of phone calls if they would put their hours of operation in this listing. Also, their coupon in this listing is bogus. There are no discounts or special deals :(
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Lynn
Had a battery that got drained by alternator belt issues. It wasnt under full replacement warranty but still pro-rated but instead of just selling me a new battery, they checked and let me know they could charge it for me. A lot of places would have just sold me what I didnt need. They were courteous and professional, charged it and sent me on my way, very happy.
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john minici
I have always had more than exceptional service here! Actually the guys behind the counter have always been more than knowledgeable and very helpfull in the jams I have been caught up in. Thanks for all the help and know how when it came to my Honda Civic and Dodge Durango! Thank You very much! John Minici! :-)
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Ty Woodhouse
Bought a battery while on vacation and took advantage of free installation since I did t have my tools. Manager performed the install himself, was very considerate (and quick), with high attention to detail (cleaned the battery posts, hooked up power to car so it didnt lose settings or reset time).
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Claudette Parks
As a woman. All I needed was help popping in a headlight. They said NO!! Said they cant do that anymore. BS!!! I actually called around to other locations and ended up going to another 1 that did it for me...also said that guy lied.
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Shawn Dillon
Convenient location and was in and out with a new bulb in less than five minutes. Seemed a little cleaner than most auto parts stores as well. Will definitely visit next time I am in need of something automotive related.
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Jak P.
In general i havent been a big fan of this franchise, but this store has at least one guy on staff that id hire if i had a role for him. Thanks mike for your the help with my wifes battery. You won me over to this store
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Kell Egbert
We needed help selecting a few items for our new truck. The staff was very friendly and helpful. We got great suggestions for what we needed. And we sign up for their discount program as well.
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James Gaskins
Never again!! Want it cheaper, maybe... Want it to be a quality product that they stand behindand have customer service? Go somewhere else!! One star only because I cant give zero.
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Mike
The team here was helpful with suggestion on where to find a part they did not carry or could not get. Give them a try they may carry parts for your ride.
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Dan Penning
Helpful staff here... they get it. It is cheaper and easier to buy parts online but they provide the extra convenience that makes it worth it.
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John Berndt
Sales rep was very helpful when picking out windshield wipers and she put them on quickly in the rain. Great service.
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DK1989
Ive only had 1 issue in the store and Mike was amazing. Every other time has been quick and easy.
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Tampa Movers
Great customer service. Might even be the best customer service dealing with auto parts
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Rodney Vega
Amazing customer service by Ryan and Josh. Minimum wait time, and great car advice.
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Bonanza Jellybean
The service here blows any other car part store service out of the water.
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NATHAN TM
if you have to drive an extra 50 miles to go somewhere else, do so
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Robert Harriman
Always willing to help. Plenty of free installation
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Donovan Latherow
Great service and prices, plus a very helpful staff
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James L. Godfrey II
Friendly staff and they got what you need!
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DEON AIKENS
Very clean and place and helpful staff
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Tom Deininger
Great People Very Helpful .
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Colleen Jeffress
Great, knowledgeable guys!
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Max Skunk
Very helpful staff.
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A Private User
Frank is the man!!
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Sean McDonough
Helpful employees
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Jeff Kasman
Always helpful
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Jerry Grady
Helpful staff
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matt hersh
Rude as helk