Category: | Cell Phone Store |
Address: | 3101 PGA Boulevard N225, Palm Beach Gardens, FL 33410, USA |
Phone: | +1 561-776-9446 |
Site: | att.com |
Rating: | 2.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
BY
BY N
Unbelievable. 10-1 at 08:40PM. What a lazy employee. Just came in to turn in our old IPhone 6 and she would not open our account on her screen. She wanted us to answer if we were in 1 of the 4 plans they offer. I said, I came to drop off the phones per the other salespersons instruction. Please check our account to answer your question. SHE SAID NO..... I could not believe it. She said No No like she was singing a Meghan Trainor song. Dummy me for being a good manager - I had to make an excuse to cover for her laziness. I said, I will come back and deal with the person that help me last week - I understand, no big deal sorry to bother you. I know its almost 9, closing time. But cmon man. We dont need anybody to start stereotyping what lazy looks like in America. Cmon man. My phone bill is $275 a month. Cmon man - give me some employee that is worth 1 idiot paying $275 a month for his phone bill.
FL
Florida Spoons
This is about speaking with any representative through customer service, at the 288-2020 number. Reps are hard to understand, microphones and head sets work poorly. Have to give account number three times,very frustrating automation. Depending on the type of day your rep is having decides what kind of service and promotions that are made available. Good Luck.
LU
Luke Lemmo [email protected]
Not sure why there were some bad reviews on here ...I needed some assistance with my current account and some advice about upgrading to the iPhone 7plus... Christine and Frederich spent a lot of time helping me out and researching my questions...they were.very helpful and courteous....I wound up purchasing the 7 .....the service was excellent ....
HO
Holly Hickman
Wow, please do not go to this store if you want service. They will not fully install information from your existing phone to a new phone. Just go to Apple if you have an iPhone and save yourself disappointment, time and aggravation. Dont worry, ATT will mess that up ... as they did for me too.
MI
Michelle Marie
Very rude and condescending worker at this store. I had many questions and need help to understand my account. The girl glared at me the whole time. Do not even bother to go into this store. Its terrible customer service! Complete waste of my time.
CH
Christine Madden
I bought an IPhone 5. The sales staff was very difficult to understand. I went to the Apple Store in the mall to get accessories as I was fed up with the rude treatment.
AN
Antonino Bologna
This is an AT&T corporate location rather than just an authorized dealer. They have been my go to cell phone store for over a decade.
A
A Private User
They were great both times that I needed service and upgrading phones on our family plan!
LI
Linda Kessler
Carla was informed, helpful, sweet and efficient. Excellent experience.
CH
Chelsea Clark
Worst customer service of my life.
A
A Private User
Hate them!!!! worst company ever!
A
A Private User
Terrible Service