Staples

Category:	Office Supply Store
Address:	1595 Palm Bay Rd NE, Palm Bay, FL 32905, USA
Phone:	+1 321-726-6922
Site:	storelocator.staples.com
Rating:	3.6
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 65

Reviews 13

Dimitri Fields

Bad customer service.I had a bad experience with one of the managers. I have done customer service training, and he achieved a questionable victory, it is known as winning the battle and losing the customer for life. I returned sealed unused product that was in perfect condition and actually not very expensive. I did not have a receipt because my Dad had bought it, and he died. It was however product currently sold, that was made by Staples, so there was no question that it was their product. The manager told me that at some point, that product had been sold as two for one, buy one, get one free, so I thought, fair enough, Ill return it at half price. He then proceeded to tell me he had to get my information to process the return. He kept me there for a long time while he took down my driving license, name, address, phone number etc, and put all the information in his computer. After all that he told me that he had to assume that two had been paid for, and that these were the two free ones, therefore the refund was zero. I have never heard such a crock. He wasted my time so he could flag me. Well, he won, cos he could, but he lost my business for life.

Beth Martincic

Justin in the printing department helped me out with everything I needed. He thoroughly explained the pricing and printing options, printed me a sample, and when I didnt like it, found a better option of paper. He was patient even though I had no idea what I wanted and there where several other customers to be waited on. He took care of eveyone, myself included, with a smile. Thanks Justin!

hairstyle4you mercado

Good Customers services,they help all they can. It id pricy,but,every were those kind stores, are the same or .worse. We returns couple things,no working good,and Manager and employs,was good,no problems or questions ask. We will visit a gain!

Esdeath Matsuki

Excellent customer service. With fast checkout. Employees also know there knowledge of technology which help improve my shopping experience which allowed me to properly choose every item I needed for my office and house.

Andrae Hewitt

Ive always had a great experience with this staple, everything is where they should be and the price is very reasonable. Its always a quick transaction and the customer service is good

Doug Proctor

The girls in the printing Department are fabulous incredibly helpful and polite so are the guys. Always take care of you in a speedy manner.

Candus Vallee

It a great store they are a big help to me and my mother after my father passed away I thank them so much.

Jennifer Parkerson

Fast service. I put in an order for completion certificates and they were ready a day a head of schedule.

Jack Skelington

Long waits when only 2 people are in line. Stood in store for 30min several times.

James Milucky

Great staff. Knowledgeable and helpful. Thanks Eric and Dave

Robert Cook

Very nice store. Computer repair here is very good!