Category: | Ford Dealer |
Address: | 2816 N Pine Ave, Ocala, FL 34475, USA |
Phone: | +1 888-255-1599 |
Site: | fordocala.net |
Rating: | 5 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 9AM–7PM 12–6PM |
TO
Tom Housworth
Brought my 2010 Ford Fusion in for service today and was greeted by Mike Graham (Service Advisor). He took extra time to listen to my concerns and explained service options thoroughly. Once service was completed he explained what was done and offered suggestions for making my air conditioner more efficient in Floridas hot weather conditions. Mike did a great job both coming and going and should be commended for his excellent customer service skills. Tom Housworth
WI
William Hughes
Gave 2 stars because my oil change was covered as a 1st time service, so I didnt have to pay. Although it was a hassle because for some reason it seemed that the advisor did not believe I purchased my car at Ford of ocala. I dont understand how they do not have access to view my purchase was from that location. My car was returned with smudges all over the doors and hood. Id perfer to do business with a place that does not question me and respects my property.
AN
Andrew Thompson
Just bought a new MKZ at Ford/Lincoln of Ocala, this is my third, always a great experience with Ford of Ocala and Im very happy with the new 2017 vehicle. Drove to Sarasota last week in the new car and it was a very smooth and quiet ride, plus the 30+ MPG for the highway was the best gas mileage Ive experienced so far.
PA
Pat Baker
Had a great experience thanks to Greg. All went smooth thanks to him. He worked tirelessly with me to ensure I got just what i wanted. He is the best. I have never worked with anyone who puts forth such effort. Thank you Greg, i will be back.
JO
Jon Guthrie
Salesman Jason and Manager Pat were a pleasure to deal with. They did everything in their power to meet our needs. My wife is loving her new Fusion Hybrid. Ive never had a better buying experience than here at Ford of Ocala.
CA
Carmelo Cortez
My service advisor Pam truly understands the meaning behind "Customer Service" by far the best service experience ever , and she fixed my F150 right the 1st time :) Thanks Pam, and Ford of Ocala!
LY
Lynn Iannucci
They did a really great job getting me in and out. I was told i would be there for most of the day for them to do my recall. I was only there for a few hours. Thank you John for that.
JE
Jeff Gordon
1st time there. It was quicker than they said. Had coffee and donuts wgile I waited. Washed the car. I was just there for a slow leak in a tire.
JA
james croft
My experience with Ford dealership was a great experience and I had great help with staff they were polite and considerate to my needs
JA
James Vergara
I have to say the Ford dealership in Ocala is the best. They treat their customers with respect and dedication. Thanks!
RO
Rocco Corsaro
Excellent, Helen is the best!