Category: | Computer Store |
Address: | 4520 Tamiami Trail N, Naples, FL 34103, USA |
Phone: | +1 239-434-2232 |
Site: | byteshopcomputers.com |
Rating: | 3.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed |
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Vi K
I tried to call to see if they had certain items in stock (a grounding wrist strap and an mini speaker for my motherboard since it doesnt have one). The person who answered the phone had absolutely no idea what I was talking which was already a bit of a concern since I am specifically calling a store thats... well... a computer store. I can understand not knowing specifics on parts that a person calls about, I dont particularly understand how someone could not be aware if they even carry such things. I was told to call back later to speak to someone who "knows about these things". This threw me off completely and turned me off to calling later. The wrist strap alone is a very basic, very obvious item. The motherboard speaker, being a bit more advanced, is something I can understand people not recognizing. I could also understand if it was a large building with rows of components. Thats not the case. I dont normally take my time to review stores because I understand that things happen and one negative experience shouldnt reflect on the store as a whole... however, this lack of simple knowledge of even the most basic item (again, the wrist strap) has left me more than a little hesitant when it comes to this store. I understand that not everyone in there is going to be a tech efficientato but even when I worked in a store that had items I didnt particularly understand, I still knew we had them.
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Yvonne B
Terrible experience! I took my laptop in just because the screws to screen came out and needed them replaced. I dropped it off ...no one called to tell me anything...I called the next day to find out if they had the screws or if they had to be ordered they said it was already repaired and ready for pick up....my bill was $120.00!!!!!!! For some screws and glue! They even admitted thats all that had to be done!! Nothing else! I should have gone to hardware store and done it myself! After having a dispute with associate he asked manager to drop the majority of the fees so I ended up paying $30.00....for a few screws and some glue :-/ Would have been nice to know the info upfront instead of AFTER the repairs and initial bill was made. I appreciate the discount but not the customer service.
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abe froman
This is not the best place in the world for anything computer related. The staff is unfriendly and it seems as though simple requests are beneath them. I spoke with someone about diagnostics and updates for SQUARE (a point-of-sale system) and they looked at me like I had three heads. I guess I should have known better when I walked in and they were eating behind the counter. Sorry to disturb your break. Despite my reluctance, I entered and received a mental dressing down by a younger man who told me "you might as well go to the Apple Store". Well, I took his advice and I did.
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Jdub Sizzle
Way overpriced computer shop, horrible customer service. When i came to get my computer not only was some of my data mising but the guy fixing it was wearing ratty black clothes with tears in them and his hands were disgusting. He left smudges and marks all over my laptop. I asked the other guy working there if he could explain why my stuff was missing but he just mumbled and gave me some crappy excuse like it wasnt his fault. DO NOT go to Byte Shop.
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Choco Cho
Byte Shop Computers at 4520 N. Tamiami Tr Naple. This is the cleanest store, the employees are very polite, with great knowledge about repairing computers properly. Personal attention to the needs of its customers. Any negative comments are not true, this is a great store to do business with and the prices are very good with the service included with the purchase. Lots of parking at the front door, important when arriving with a computer for service
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A Private User
I dont know why the old company is still listing 4520 Tamiami as their location, but a new company, AV Trends, is now in business there. AV Trends has been there since May of 2010 I found out. I had my computer serviced and the turn around time was very fast and everyone was so friendly. Great to have a new company in town with such friendly staff and great rates!
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Yuly Valera
These guys are awesome! They fixed my laptop screen and got rid of all the viruses on my computer! i love the fast service within 24 hours only..i even ended up buying one of the laptops.. easily accessible right on Tamiami trail across the bank of america building !thanks for the direction byteshop computers! you guys rock!
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John Schwanbeck
Great service. They fixed several problems: Windows 10 start menu became inop, so too the task bar, so too Edge. They smoothly re-installed Windows 10, even cleaned some keyboard key contacts. I think the young female employee did the work - she really knows her stuff. One day turnaround. Would recommend to anybody.
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A Private User
They have nice products but I found their prices to be very high. The salesman that I dealt with was arrogant and acted like he had somewhere else to be. First impressions mean a lot. I went elsewhere and was treated fairly at their competitor.
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Media Rare
Thanks BYTESHOP computers! you guys are the greatest! You saved me very important data when you repaired my computer! greatly appreciated! I would definitely recommend you to my friends A+++++++++++++++!
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Jose H
Great and fast service! They removed my viruses and replaced my screen in no time. I paid only a quarter of what other shops quoted me!thanks byteshop computers! Very nicely located in north naples
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Darrell Long
Great service. Needed a new power supply on a Saturday and they were very fast and had great customer service. They even came off lunch early to fast track it. Would 100% recommend.
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A Private User
You know this place is desperate for work when their own manager (Greg) writes a review for it trying to seem like a satisfied customer. Way to go.
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Dan B
Awesome Customer Service!!! The employees at the Byte Shop really help you with what you are looking for. Very friendly and clean show room.
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Enelys Perez
Great service at this shop! great staff! thank you for taking care of my computer issues.