Zales - The Diamond Store

Reviews 5

MA

Maggie G

This place is okay. They have affordable jewelry and decent protections plans. I had a stone fall out of my ring around the same time that my 6 month inspection was due and they didnt give me a hard time about it, which was nice. Unfortunately, the stone fell out just a few months after I started wearing the ring (Id purchased it a few months before I got married), so that kind of shows the quality of the merchandise. Another thing that really irks me about this Zales is the display cases. They are very run down and just generally look like heck. Everything is tattered, torn, and ripped. Its hard to focus on the beauty of the jewelry, if the holder is torn and mangled.

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Brian S

As far as locations are concerned I am sure this one is no different than others, but Zales in general and the financing company they use are scam artists. The prices are inflated, products sub-par and customer service is luke warm. They will not assist you with any financial or online issues if it favors their bottom line and all they will ever do is apologize for the inconvenience as they take your money. Just avoid them.

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Chrissy Bean

Friendly and helpful. Best selection I found for my tastes. I will return there first for jewelry needs just because they made me feel welcome and comfortable.

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brittany hardy

Ive dealt with Sarah each time i have went in and she is awesome. Great Customer service every time i go in and always has great deals going on.

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Kara Floyd

My wedding ring was purchased from Zales and they helped put together a custom look that turns heads all the time.

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