Category: | Cell Phone Store |
Address: | 10750 Atlantic Blvd, Jacksonville, FL 32225, USA |
Phone: | +1 904-428-2828 |
Rating: | 2.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Morgan Powell
I have never in my life seen the idiocy that this "business" has displayed. I took my daughters samsung galaxy tab A here to have her screen fixed. 160 was the total and I put 20 down. They said it would be 4 days and they would call when it was ready. After a week of no word I went up there and they said they ordered the wrong part so they would once again call when It was ready. After another week I called and the "repair man" was not there and the salesman could not tell me if my tablet was ready or not so he took my name and AGAIN would call when it was ready. I waited 2 more weeks with no word!!! And decided to go back up there... They had no idea what tablet was mine because now they had fired the repair man and had to wait to talk to the new repair man who wasnt there that day. The owner told us to bring the case the next day and so I did. The next day (A WHOLE MONTH LATER) and guess what my tablet still wasnt fixed!!!!i.e. forgot about my tablet and left it sitting there. I guess I should be thankful they didnt sell it at the flea market (which the owner made a joke about because he thought it was funny) so after asking for my tablet back and my 20 dollar deposit they told me it was impossible because it had no screen anymore and they would have to fix it. And get this... the part had just come in (liars). I gave them 3 days to have my tablet fixed and AGAIN went back today to pick it up... he still charged me full price for their continuous terrible service. When I definitely expected a discount after this terrible service the owner lied to me and said when you take the screen off it breaks the home button and thats a 45 dollar repair so he wasnt charging me for that and the 20 dollar tax. HIS REPAIR MAN BROKE THE HOME BUTTON AND HE DID ME A FAVOR BY NOT CHARGING ME FOR IT!!!! So I paid full price for this horrible service, worst service ever. DO NOT BRING ANYTHING HERE TO GET IT FIXED. DO NOT MAKE THE SAME MISTAKE I DID!!!!!!
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James Lamphier
I came in for a full refund that I was promised & was offered 30 out of over 400 dollars I had already paid. Was never given a contract. The owner/manager is to much of a coward to come out & discuss anything.. The guy they have on LetGo is a liar (stay tuned I will be posting the lies he told me & the promises he makes that never happens) Do not deal with these people there liars, thieves, & conartist. Yes Ive contacted the better business bureau & yes I will definitely be seeing you in court if all my money is not returned. You agreement was with me not my boyfriend.
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Lisa Sanders
I have been a returning customer since this store opened. Bought 2 hoover boards, 3 cell phones and cell phone repair also. However they told me to bring in a phone that was of no use in the US and they would sell me an At&t for 150...go back and guess what No can do... I am a loyal customer and they could do nothing for me... I like to build relationships with honest business people and that they are not.. I would never spend another dime in this store or any owned by them.
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kay hong
They put stuff at Offer up and when I visit their store. Price different and people who works there not nice at all. If you willing to stop by here. Please check eBay or other site see if their price is reasonable.
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Kiera Khamphanthirath
Careful with the phones you buy from this place. Boyfriend bought a phone, week and half later, found out the phone was stolen, perfect condition too but cant use it. Take your money some where else.
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James T
Watch out buyer beware they are very unprofessional and out to get your money. They also deal in alot of stolen or fraudulent products.
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David Williams
Great experience, really good on pricing And completely took car of us reccomend to anyone looking for a repair or a new phone
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Alicia Mims
Very good service , nice people & if there is a problem on what they messed up on they will help fix it the best they can .
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Michael James
Rob was a lot of help gave me a good price and threw in a glass screen protector for my iPhone. Will be returning soon.
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Jamie White
I got a great phone at a great price. The ppl are so friendly and professional... Thanks cell phone world.
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Erica Blackburn
I really appreciated the wonderful customer service and the professionalism and kindness!
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Chand H
We got a good deal. Great service!!
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betty tubbs
Trying to reach the owner asap
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Spencer Sadler
Fantastic Service!
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Vincent Gray
Good people