Category: | Jeweler |
Address: | 9825 San Jose Blvd Suite 40, Jacksonville, FL 32257, USA |
Phone: | +1 904-268-7975 |
Site: | esplingjewelers.com |
Rating: | 3.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM Closed |
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Krysta Harris
WARNING DO NOT USE ESPLING JEWELERS, my mother has been a customer for 20 years; most recently she had them make a ring for her from two rings she previously had. They charged her over a $1000 to make this ring that included her own stones and gold. In five years of having this ring, three emeralds and two diamonds have fallen out of this ring. In April, the most recent diamond fell out. At that time, we decided to remake the ring for a second time. After waiting for it for six weeks, she picked up the new ring, had it for six days and another diamond fell out. Today, she picked it up and asked them to give her a lifetime warranty on this, considering her history with them ,and Mr Espling himself told her he would NOT give her any guarantee; that it was HER fault that these stones fell out and that SHE has cost him and his employees time and money and to NEVER come back to Espling Jewelers ever again! Really great customer service right? Please pass this along and please never use ESPLING JEWELERS ever again!!!!
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Tabitha Bisaillon
I love Espling Jewelers! My mother had her original wedding ring reworked here and its a gorgeous ring. She hasnt had any issues with any abnornal gem loss or lose stones. Even visita for cleaning a piece of jewelry or having a clasp fixed on my watch and bracelets has been a pleasant experience. Each time we have visited, be it for an appraisal, cleaning, or general shopping, they have always treated us like family and the work is always flawless. I wont go through any other jewelry store, except this one.
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Chuck Cobb
Over the past 10 years I have used Espling Jewelers to repair watches, rings and chains. They have a fair price and great customer service. It does take longer than other jewelers to get it done but it is because of the quality of work they do. They do not rush a repair just to get your money. Please do not listen to just one unhappy customer but to many that are pleased with the quality of the work and the professional staff they have. Great place to do business with and I will keep coming back,
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Urban Fleming
I gave them a very complicated job, resize a ring full of diamonds from a size 6 to 3- not easy. Done in about a week pre Christmas, very impressed. I didnt trust all of those big box retailers to resize it and properly replace the many small diamonds. Thanks Ben!
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samer zaitoona
The old lady said I will go inside to give you the estimate for my watch glass crystal repair. she go inside for 3 minutes she came back with my watch open she took one of the links off so she try to charge me more . Thanks
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A Private User
I went in looking for a watch. They had their Bulova on sale. I was able to buy 2!
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thememaster44
Beautiful jewelry. Can be a bit pricy though.