BJ’s Wholesale Club

Category:	Warehouse club
Address:	10425 Marlin Rd, Cutler Bay, FL 33157, USA
Phone:	+1 305-259-4900
Site:	bjs.com
Rating:	3.9
Working:	9AM–8PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–8PM

Location

Photos 100

Reviews 31

Doris Fiallos

Not the best..! Its been twice where Ive been treated with disrespect. During the storm watch, I was shopping with my sister and we had 2 huge shopping carts. I had received a coupon book by mail but forgot it at home (business owner with over 5 cards) my sister needed a coupon book too (she owns a BJS card). The representative was not only rude but told me that my sister had to come and get the coupon book herself. A few steps away, I showed her my carts and my sister and she still said no! This last incident, a representative totally ignored me, when I had a question to ask her by walking away without a word to me. She left her post without a word and on the phone and again walking away. As she got back again, I asked her "why are you ignoring me, dont you see me and my sister standing patiently waiting to get your attention... dont you see me? She (have her name but wont post it) finally realized the error in part and said, I was busy, what you need? I am considering changing my BJS. SORRY! !!!!

Tony Ramos

Ayer sin carritos y la gasolina un centavo por encima de la estacion de gasolina mas cercana , que esta pasando?. Tambien aprovecho para decirles que tanto yo como otros clientes sentimos mucho que quitaran el lugar donde al terminar las compras nos podiamos sentar a comer un hot dog o una piza, una soda etc, es que algun manager o allegado quiso el negocito, lo que pusieron para sustituir no gusta, que esta pasando?

Raul Baerga

@BJsWholesale Very bad customer service at your Cutler Ridge FL store. Ordered tires then get a call that they were discontinued (Yet still on website) Next had to repurchase tires. Then was told order not in the system after many many unanswered calls . (They dont answer calls) spoke to 3 managers who did nothing to help the situation. Lastly cancelled my order along with my membership. And after 4 years of spending hundreds at BJs they do nothing for me. Took my business to Costco and I can tell you its night and day. Employees are well informed and a pleasure to work with. (They even call you back). After 3 weeks I get a call from BJs Tire telling me my order is ready AFTER I cancelled the multiple orders and cancelled my membership. What a mess BJs indeed. I will be posting this all over the web.

Tania Per

it smells like dead rats! Im from Kendall and always use to go to the bjs on sunset or kendall drive and now that i moved over here i can see a huge difference! Ive been shopping at bjs for years but at this specific one just a couple of months and the quality and cleanliness is not the same! im disappointed enough that im considering not renewing membership and just staying with costco!

Ju Van Smith

Hate going on the weekends, as it gets very crowded. Food samples help with the hunger!The self check out lines back up, thank goodness to Porsche today who was nearby with a scan gun for the large items & assisted with uncooperative coupons. Go early, beat the crowds. Always have trouble finding the Q-tips. This time they were on an end cap near the wall! Happy shopping.

Javier Del Valle Amor

Very good muy buen servicio, calidad, y es mi Club favorito Los empleados muy nice y es súper bueno por departamentos Buenos precios y descuentos

Raul Hernandez

Le doy 4 estrellas porq ay de todo un poco pero los alimentos no muy frescos q digamos pero me gusta ir ahí y todo es muy barato

Pamela Roza

Prices greatly reduced from regular stores... Except for the produce, except for potatoes and onions. Worth it for things like diapers, formula, cooking oils, and especially meats. Milk, butter and eggs greatly reduced, too. But fresh veggies are much cheaper at regular grocery stores.

ashley garcia

I wont return to this store again; the customer service is bad, plus the ladies at the self checkout walk around you like if you were stealing from them, plus It doesnt make sense to pay for a club membership when they increased the prices constantly so isnt a good deal anymore.

Leonardo Francisco

They keep changing the items from one place to the other. Every week that you return is a wasting of time to find where the products were relocated. In the self check out lines the employees take forever to help the people when they have any problem and call somebody to help.

J. M. Chao

Very long lines at checkout and before exiting the store where they supposedly check what one has purchased. Pricing is okay but not spectacular and not worth the inconvenience. The bakery and meat departments are good but the produce is not on par with Publix.

Jesus L Bermúdez

Es tranquilo ,todo muy bien organizado y lo que necesites esta a tu mano ,ayuda y probar los productos nuevos .

Susana Botero

Es un lugar super para hacer las compras. Buenos precios agradable y limpio y encuentras de todo, me encantaría

Joseph Andre

This place is clean and always full of merchandise from food, to electronics, office supplies, personal care, household supplies and clothing. Friendly staff and affordable membership. Constantly improving with new services.

Vincient Hoggard

Why pay for the club! Checkout service is horriable the self checkout system needs to go away!!!!! Poor service period need to go to all cashiers that way service could increase. There is nothing hospitable about this place.

gabriel florido

First time visiting this location and they have only one big car for your shopping imagine how hard cant be for a costumer the should replace the old one and bring new ones unbelievable.

A Private User

apart for what americans define as bjs, haha, this is a great supermarket with affordable deals, specially if you live with roommates that eat all your food! super close to my house too

Karen Porter

I do not like the self check out lines but, the girl that had to help me several times was great. Found everything I needed. I have been a member since it opened many years ago.

Elsa Padgett

I do not like when you ask for my card at the entrance. You pay with your card.Why shall I have to stop and look for that when I have to give to the cashier any way?

Beverly Faison

When Im there and I cant find anything there is always someone there to help me. The people who works there a very friendly and always smiling thats a good thing.

Denise Desir-Kyles

Love your cashiers. She noticed that the half&half was only half full so I was able to get one that was full which saved me from getting upset when I got home.

Kevin Cook

Amazing customer service!!! I had an employee Libby helping me and she went way above to make sure I was satisfied! She is an asset to your company.

Mary Morgan

Encuentras verduras y frutas frescas y de buena calidad.

Jose Rodriguez

Buena.consegui todo lo que quería a buenos precios

Luz Guerra

Es bueno y de calidad, pero hace falta más variedad

Francisco P.

The personal treatment is awful/ scary, they checked my little sons backpack in the inspection area at the exit, Ill never go back.

Luis Correa

No había leche en polbo ,el personal exelente