Patagonia Washington DC

Category:	Clothing Store
Address:	1048 Wisconsin Ave NW, Washington, DC 20007, USA
Phone:	+1 202-333-1776
Site:	patagonia.com
Rating:	4.4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM

Location

Photos 100

Reviews 28

Joseph Artica

Getting there can be a little bit tricky by car, and parking could a nightmare but overall the stores pretty nice. This nice guy who was new asked if I needed help and so I was looking for a jacket which they didnt have the color I wanted. He pointed me to another sales associate and she was glad to place an order online (which they had the color I wanted) and offered me free two day shipping to either the store address or mine. I said I wouldnt be able to come back in a couple days but they were willing to set me up with two day shipping to my address at no extra cost! I was amazed and thankful for their customer service. Their products may be pricey but its so worth it in the end. Will definitely come back (if I have the money hehe)!

Vishal Sinha

I am a big fan of this brand for many years now and am one of their many unpaid brand ambassadors :P I have managed to convert all of my family members in to Patagonia believers and so far no one has been disappointed by their products and customer service. Their products are second to none and and totally worth the $$$. I have a Das parka for many years now and it is still really good and show no signs of reaching its end of life state - even though I may be getting tired of it. But I cannot find any reason to replace it! They have the best customer service and return policies compared to the competition. They are also big in to environment friendly materials and recycling efforts which makes it ever sweeter to like this brand!

Vee Nguyen

I called at around 6PM to ask if they have my desired shoes in size 6. The salesperson (a male) said that they have them in stock at the store. I told him that I would take a taxi over before their closing time, which is 7PM. I arrived at the store at 6:35PM and was helped by a really helpful salesperson (probably not the same person who answered my call.) Turns out the store DID NOT have the shoes in size 6. I was disappointed as I have spent money on a taxi ride. I would recommend that the manager of the store makes sure his/her employees are accurate with the information given out to customers. In my case, I was thorough enough to call before hand. I will not come back to this store to buy anything ever again.

Philip Murphy

Amazing experience with Patagonia products and customer service. Some one bought a pair of shoes for me, which I used aggressively. They werent not designed for that level of use and began to break down. They was designed for more casual use. Anyway I brought the shoes back, and the sales associate gave me a gift card for the purchase price.

M MacFarland

Patgonia offers great clothing for active people. Its clothing is sustainable and very fit for purpose. The store is got a good selection and helpful staff. My wife and I had bought windbreaks a dozen years ago from a different Patagonia store. We asked them for some maintainance advice instead they replace our jackets for free. Wow.

Rahul Sharma

I have never faced problem in this store. It is near my office, cosy little store where you can get what you need. My Patagonia jacket started to wear off(stitches coming off) and they replaced it promptly. I cycle regularly so they recommended me a jacket that would fit my needs. Good location right in the george town is a plus.

Jason Bales

I am very pleased with the customer service of Patagonia and this store in particular. After 30+ countries, my favorite backpack began to rip at the seams. Mark took care of the issue by replacing it with a new pack. Thanks again Patagonia for standing behind your products!

Michael Scholz

I was stopping by to find a pair of shorts and was very surprised about the very limited selection despite the size of this store. I was advised that there would be a larger selection of shorts available online - Duh. If I had time I would have ordered it online...

monteg4

Overpriced garbage. I just dont understand why people would pay good money for junk. Who really buys organic clothing? $50 for a tee shirt thats called "organic" give me a break. Not worth the money, what I bought fell apart fairly quickly.

James Smith

Cute store, charming building and location, small with limited selection. Good luck finding easy parking. It works more like an advertisement than a bona-fide retail store, but then again g-town is more about experience than practicality.

Robert Bolar

The team here was fantastic! I was able to find exactly what I was looking for. Each Patagonia store that I am in has the best staff. Very friendly and accommodating. I am always impressed by how Patagonia can hire such great people.

Cujo Isalive

They found things in inventory that werent on shelves and then they did a price match which was very ok. Outdoor & tech knowlegeable staff; they know their inventory and customer service. Thanks and come again.

Alan Huynh

Average store. A little difficult to figure out who works there and who just loves Patagonia as there doesnt seem to be a uniform or nametags/badges of any sort. Theyre all friendly once you find them though

Joseph Gaul

helpful staff, the clothes I have had for 2-3 years still like new. I wish they made more hemp clothing. I have a pair of hiking pants that I have worn on numerous hikes and they still appear new.

Tolgahan Kurt

Yeah its pricy but their stuff is a whole another class than what you usually find. The store appears small but you can find pretty much any patagonia product or have it ordered.

Rommel Fernando

Love this company, and the store didnt let me down when visiting it. Superior service, terrific location by the water, best gear and clothes in the world...whats not to love +++

Toan Tran

Awesome outdoor store with a wide selection of goods. The staff is very friendly and very knowledgeable of the products. Great location and very nice inside.

Lulzim A

If youre looking for warm clothes, this is the place. We bought 2 very warm jackets right before going to Alaska, in December. They kept us soo warm.

jay austin

A little happy place of happy people and happy gear. Selection isnt enormous, but the quality of the stuff and the staff make up for it.

Brandon P

The staff seemed nice and the tore was clean. Prices seemed appropriate for the venue and location. Just the inventory is lacking.

Andy Little

Great stock, but the store is a little cramped. They should swap the mens and womens section to provide a little more space

Joaquin Bueno

Patagonias DC store. Excellent service. Selection not as big as on the web, but a great place to check out Patagonia gear.

Brian T Borders

Really good staff -- eager to do help, even to do repairs. Patagonia products are mostly well-designed and very durable.