Zales - The Diamond Store

Reviews 3

BR

Britt Raybuck

Anna the store manager is an ABSOLUTE amazing person and life saver. My fiance bought my engagement ring here.. me being so excited when he proposed I put it on immediately. The first couple times I was able to get it off no problem. Then all of a sudden it was stuck and my finger was swollen. I went up to the store asking for help. Anna did everything she could and explained it might have to be cut and where I could go for free cutting. She also then ordered a replacement ring exactly the same one I have for no charge and express delivery. I then got the ring cut and brought it to her the next day. She said since the cut was so clean she is able to salvage the original to be sized since they have to cut it to add more gold anyways and we rush ordered it. She also put another protection plan on for me just because she an amazing human being. Im so blessed and glad to have such an awesome and supportive staff be so helpful in my nervous wreck time of need. Plus the selection is stunning! All of my fine jewelry will be bought here from now on!!!!

AN

Andrew Klein

Thank you so much for helping me make a dream come true! You will make my (hopefully) future fiancé extremely happy!!! Love you guys! The sales staff was very helpful and friendly. I was able to find the perfect ring at an amazing price! Keep making dreams come true!!

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A Private User

Sorry to those who have had a bad experience they were wonderful to me they are now under new management and soo nice to work with!!