Anthony Jewelers

Reviews 11

LA

Lauren Schott

The center stone of my engagement ring had been knocked loose, and was slightly moving in the setting. I took it to Anthonys for a repair, and was told that the prongs could be tightened to solve the issue. The ring was sent to their goldsmith, but when I returned to pick it up discovered the wiggling had not changed, at all. It was explained to me that apparently the diamond needed to be reset in the setting. (I should have realized that if they were willing to give it to me the way it was, I should have left then). I agreed to have it reset and it was sent out again. I returned to pick it up today, to find that my bill had increased and the stone movement was STILL present in the setting. I was assured over and over that the stone was not moving, that it was my skin I felt moving over the stone, the different levels of fatty tissue in my finger. I moved the stone for them, seeing the light pass over the diamond and feeling the click on the metal. He insisted there was no movement with tweezers and no clicking noise to be heard. They offered to reset it in new prongs for a cost. I made it very clear that the stone was indeed moving just as much as when I arrived two weeks ago, and if it was something that could not be fixed based on the diamond and the setting that I already owned, I should have been told that at the time. In addition to my own frustration, I could hear another conversation taking place within the store. Apparently a woman sent her engagement ring out for repair and returned to find the shank worn completely down. Another employee was assuring her that although she might think thats what happened, it must have been worn down before it was given to them. More of the same "we did our best, you owe us money now". Their jewelry certainly looks beautiful in the store, but do not use them for repairs. I paid my bill being the better person, but am completely unsatisfied with the work, and I was disappointed to find that they "just dont notice a problem at all". To me, customer service matters. The problem should have been fixed no matter what, without the bill increasing each time they failed to complete a promised repair.

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A

A Private User

When I was getting engaged, I wanted a ring that would stand out and have some personality. I went to the big chain stores first, but they just kept pointing me to the same plain rings. I stumbled upon Anthony Jewelers and met Nick. He showed me some amazing designs and eventually got me a unique ring that made my wife go wild. He was very patient and worked with my vague ideas and budget with ease. Three years later and Im back for a mothers ring with the same vague ideas and budget. Tom is working with me and successfully found the ring that I was hunting for. Great place and highly recommended!

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A

A Private User

Been trying to find a rind for my girl. After dealing with a bunch of people that didnt really seem to have to much knowledge on what they were selling me. I met Nick from Anthony Jewlers. You will not believe how much he knows about his products and stones in general. Its a real nice family business. I believe he is the 3rd generation to run it.

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A

A Private User

Great store. It has been here since I was kid. I remember my mom always dragging me here with her and looking at all the necklaces. I know I see them on Tv all the time as well. I was very happy with the ring and it looks amazing.

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MO

Morris Thomas

Fantastic local jewelry store with great selection, prices and personalized service

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WA

Ward Blackwell

Got my wife engagement ring. Custom job and they knocked it out of the park.

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MI

Mike Calhoun

Great store with helpful employees. Ask for Laurie, shes great!

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BR

Bruce Bolletino

Now theres a family business I trust in you should trust...B-)

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DE

Deanna Earle

Fair, honest. Beautiful jewelry. Tom is awesome.

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NI

Nick Nichols

Nice jewelry but high prices repairs

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WO

Woodie Costello

Great store, friendly,knows jewelry

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