All Wheels Bike Shop

Category:	Motor Scooter Dealer
Address:	37431 Oyster House Rd, Rehoboth Beach, DE 19971, USA
Phone:	+1 302-227-6807
Site:	allwheelsbikeshop.com
Rating:	3.1
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–3PM

Location

Photos 100

Reviews 11

Fredric Blum

I rented a road (narrow tire) road bike from All Wheels on 8/16/17 and certainly would never do so again. The bike itself was good quality, but it wasnt set up properly for a rental and All Wheels did not adjust it properly to fit me. The principal problem was that the pedals had toe clips and straps. Unless a rider is used to slipping his foot in and out of the clip from the rear, the straps will prevent the riders foot from coming out of the strap to the side, such as is usually necessary in case of emergency. I am an experienced bike rider but my own bike doesnt have toe clips or straps. Hence, when I tried to get off the rental bike, I didnt think to slide my left foot out rearward, and instead my foot remained trapped. As a result, the bike and I fell and I strained a knee ligament. A rental bike should not have toe straps unless the renter specifically asks for them! Second, All Wheels did not adjust the seat height perfectly for me. They just asked me how tall I am and set the seat accordingly. It was maybe a half in or inch too low, and the seat height requires a wrench for adjustment so I couldnt readjust it myself out on the road. A persons height is not exactly correlated with leg length, and leg length is what matters for seat height adjustment. Finally, the gearshift was in a weird place on the bike which took quite a while to figure out. All Wheels should have explained the gearshift to me. My own bikes gearshift is much more obvious. Bottom line: All Wheels may be a competent bike repair and sales store, but they lack the knowledge necessary to rent bikes safely. Go somewhere else.

Chris David

I was recently in the market for a scooter in Rehoboth Beach, but had very specific needs. I needed something reliable, fast enough to ride on the highway and fuel efficient. The owner of All Wheels offered me several options but highly recommended a 150cc scooter which was back ordered. I took his advice and I couldnt be happier. The buying process was friendly and efficient, I would highly recommend this business to a friend or family member. If you are in the market for a new scooter in the Dewey or Rehoboth area, look no further. The products are all high quality and the service I received was courteous and honest. I purchased a scooter in the Ocean City area before and it was constantly breaking down, I really felt as thought the business owners were unscrupulous and out to make a quick buck. There is nothing worse then feeling swindled into purchasing a cheap product. I digress, either way, I look forward to years of riding my new scooter! Thanks again All Wheels! Also, they have some really sweet beach cruisers if you are in the market to buy unique products. 5 stars, all the way.

Jonathan Blackburn

These guys dont know much about cycling or their own products. Called them to ask if they had a frame pump for Presta valves that could do 120 psi. The teenager on the phone said "yeah, come on in". Drove 6 miles. Found an old guy behind the counter. Asked for the frame pumps. Without getting off his seat he pointed me to the display. Only one pump model, which only goes to 80 psi. I got ready to leave, then related to the old guy that I had been misled on the phone and was upset. No apology. Didnt even acknowledge that I had a right to be miffed. Said "I dont even think they make one of those", as if thats somehow relevant. Drove to Fenwick Island Bike Shop and chose from one of two models that met my needs. Go there instead.

James Snott

I have been to this store many times and never once asked if I need help. The owner is a complete jerk and a hot head. I am a very easy customer and never get upset like I did in this store. I was completely turned off how the owner was treating a customer and walked out with my daughter. He was yelling at her for no reason and blaming her for trying to open a locked door when the store was closed. When I left I was bombarded with questions from my 5 year old about what he was so upset about and why we left. I will never support these people. Terrible way to run a business.

Ron Price

WENT INTO ALL WHEELS ON APRIL 29TH AND ASK ABOUT A 2016 ADLY SCOOTER LEFT OVER. SALESPERSON SAID NO SO I STOPPED BY THE MAINTENANCE DEPT AND ASK. I WAS TOLD YES WE DO.I ASK THEM TO GIVE ME A CALL ABOUT PRICE AND AS OF MAY 5TH NO RETURN CALL. PRIOR TO MAY 5TH I MADE MANY CALLS TO CHECK WITH THEM.NO ONE ANSWERED THE PHONE EXCEPT ONCE I WAS TOLD ONCE MORE ,SOMEONE WOULD GET BACK WITH ME. STILL WAITING FOR THAT CALL.I GAVE UP WENT TO SCOOTER CITY AND MADE THE DEAL IN 10 MIN AND PICK IT UP MAY 6TH. SOMEONE DROPPED THE BALL.

robert sando

Brought my scooter in to have the carburetor cleaned. They lost my registration, charged me 13 dollars a gallon for 2 gallons of fuel. The scooters idle is so low the bike stalls(due to the work they performed). They broke my idle set screw trying to correct the problem. I called them to give them the opportunity to make it right and they had no interest in doing so. Ask me if I will ever go back?? Please avoid this place you will thank me later!

Matt Greenland

I dont like reviewing other shops but this is out of fair warning. (Quality of can change depending on whos working, the people today had issues).Shop is not on top dealing with customers on the floor. Wasted 10 minutes going back and forth trying to get a floor pump to use on a flat repair. Got crowded because of poor customer management. Tried to be polite because I can understand being burned out, was not received well.

Michael Robertson

I have both bought and rented bikes there for years. Great selection of bikes and the best prices of any shop I have visited. I Bring friends to rent bikes there because the lowest prices and the best bikes to rent. Staff is always friendly and helpful. Owner is really knowledgeable and a great mechanic. Getting ready to buy a scooter soon. You can bet I am buying it from them.

Mark Glowacky

Had flat. Brought back same day. Said all I needed was air. I told them to repair anyway since I was there. They refused. I told them that my concern was to go flat again and have to walk it back which is exactly what happened. Charged me full amount and made me sit outside until their official opening time even though they were there. Poor customer service.

Brian Hackford

These guys are worthless. Please take my money. Sell me what i want and let me go on my way. Nope not gonna happen. You know its a quality bike shop when a 12 year old waits on you and has as much attotude as a surly old bike shop mechanic. Come on guys give me a brake.

Frank Green

I waited to buy rear lighting for my bikes. Staff members saw me but found it more important to continue their conversation in back of store. Returned the items, went home and bought them on Amazon without the hassle.